Operations Professional, Showroom Execution

About the role

Broad River Retail is a privately held organization where a diverse group of people work together and espouse our core values of integrity, personal excellence, customer satisfaction, collaboration, and innovation for the purpose of ‘Furnishing Life’s Best Memories.’ At Broad River, we believe that purpose begins with identity, which is why our people are referred to as “Memory Makers.” We know that everyone who works for our Company has the power to make positive, lasting memories not only for our Guests, but also for their fellow Memory Makers, our partners, their families, and in our communities. Our vision is to be the premier Ashley Store operator, and our mission is simply to be an excellent home furnishings retailer. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S., to being named as the National Home Furnishings Retailers of the Year in 2024 and landing us on the Best Places to Work list three years in a row in our industry.

The Operations Professional, Showroom Execution reports directly to the Director, Operations‑Showroom Execution and is part of the Showroom Execution department. This role bridges daily logistics and operational excellence between the Distribution Center (DC) and retail locations. As an Operations Professional, you will lead a small team in executing critical tasks including inventory transfers, furniture receiving, loading/unloading, prep, assembly, and showroom floor moves—all while operating a company vehicle and working in both warehouse and retail environments. This position is ideal for someone who thrives in a fast‑paced, physical, team‑oriented setting and enjoys a blend of leadership and hands‑on work.

Responsibilities

• Utilize operational software efficiently while maintaining strong interdepartmental communication and customer service.
• Load and unload trucks at warehouse and retail locations using appropriate equipment, ensuring no damage to products.
• Lead department start‑up meeting daily at the DC location.
• Exhibit personal excellence by accepting cross‑training opportunities.
• Maintain personal and facility safety by following all material handling and safety guidelines.
• Follow company attendance policies.
• Track attendance and maintain Paycom edits, time‑off requests and approvals.
• Verify items on transfers.
• Tag merchandise accurately with pricing in accordance with Tag Standards.
• Update PAI according to documented process.
• Maintain IQ Productivity Spreadsheet.
• Manage inbound discrepancies, receiving documentation, and showroom moves; support product preparation and movement as needed.
• Perform all other duties as assigned.

Benefits

• Medical, dental, vision, and life insurance options after conversion.
• Paid time off and 401K matching contribution after conversion.
• Employee discount (40%) at BRR locations after conversion.
• Internal opportunities for career growth and advancement.