Operations Manager – Wastewater Treatment Plant

About the role

The Operations Manager leads wastewater treatment operations at the Greenville Wastewater Treatment Plant, ensuring compliance with environmental regulations and promoting continuous improvement.

Responsibilities

• Direct and oversee daily operations of the plant and related facilities.
• Ensure compliance with all applicable permits, including NPDES requirements, state regulations, and environmental standards.
• Maintain accurate and timely submission of regulatory reports and operational records.
• Coordinate with regulatory agencies during inspections, audits, and compliance reviews.
• Support EPA Consent Decree compliance activities, including identifying and reporting SSOs.
• Manage budgets and resources, and drive continuous improvement initiatives.
• Respond to on-call and emergency situations within the required timeframe.
• Lead, coach, develop, and supervise plant operators, maintenance personnel, laboratory staff, and other assigned employees.
• Establish performance expectations and conduct employee evaluations.
• Coordinate staffing schedules, on-call rotations, and training programs.
• Foster a culture of accountability, teamwork, safety, and continuous improvement.
• Support recruitment, onboarding, and development of operations personnel.
• Promote and enforce all company and regulatory safety requirements.
• Conduct safety meetings, inspections, and incident investigations.
• Ensure employees maintain required certifications, training, and safety qualifications.
• Develop and maintain emergency response procedures for plant operations.
• Develop and manage annual operating and maintenance budgets.
• Maintain asset management and maintenance tracking systems.
• Serve as the liaison with City Hall and Public Works teams for budget matters and other operational information.
• Support municipal leadership with operational updates, performance metrics, and capital planning recommendations.
• Respond to operational concerns, emergencies, and public inquiries as needed.

Requirements

• High School Diploma or GED required.
• Associate's or Bachelor's degree in Environmental Science, Engineering, Biology, Chemistry, Water Resources, or related field preferred.
• Municipal wastewater treatment experience preferred.
• Mississippi Wastewater Operator Certification (Class IV preferred or ability to obtain within a specified timeframe).
• Valid driver's license with acceptable driving record.
• OSHA and safety-related certifications preferred.
• Thorough knowledge of wastewater treatment processes, equipment, laboratory testing, and process control.
• Strong understanding of NPDES permits and environmental regulations.
• Ability to interpret operational data and make sound process-control decisions.
• Strong leadership, communication, and team development skills.
• Experience with budgeting, capital planning, and asset management.
• Ability to respond to emergencies and serve in an on-call capacity when required.
• Proficiency with Microsoft Office, SCADA systems, CMMS software, and operational reporting tools.

Qualifications

• Thorough knowledge of wastewater treatment processes, equipment, laboratory testing, and process control.
• Strong understanding of NPDES permits and environmental regulations.
• Ability to interpret operational data and make sound process-control decisions.
• Strong leadership, communication, and team development skills.
• Experience with budgeting, capital planning, and asset management.
• Ability to respond to emergencies and serve in an on-call capacity when required.
• Proficiency with Microsoft Office, SCADA systems, CMMS software, and operational reporting tools.

Skills

• Leadership
• Communication
• Team Development
• Financial Management
• Safety Management
• Operational Reporting

Benefits

• WEI Incentive Program
• Healthy Workplace Program
• Employee Referral Bonus
• Competitive Health Benefits
• Career Development and Training
• Flexible/Hybrid Schedule
• Community Service Opportunities

Pay

Compensation is commensurate with experience.

Schedule

This position requires flexibility and availability to respond to on-call and emergency situations.

Waggoner Core Expectations

Inspire trust and accountability. Engage employees, clients, and stakeholders. Deliver safe, compliant, and efficient wastewater operations.