Operations Manager- Turtleback Zoo

Job Responsibilities

Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations

Client Relationship

Identify client needs and communicate operational progress

Financial Performance

Ensure the completion and maintenance of P&L statements

Deliver client and company financial targets

Productivity

Adopts all Aramark processes and systems, understands performance metrics, data, order and inventory trends; educates teams on key levers to improve margins

Bring value through efficient operations, appropriate cost controls, and profit management

Maintain a safe and healthy environment for clients, customers and employees

Maintain an effective working relationship with other departments to a unified food service experience for all customers

Compliance

Maintain a safe and healthy environment for clients, customers and employees

Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Additional Responsibilities

Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director

Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer

Support the catering team during events and daily operations

Cookout event setup, service, breakdown, and cleanup

Coordinate event setup, service, breakdown, and cleanup

Track catering sales, labor, product usage, and other operational documentation

Work closely with management and other departments to ensure successful events

Promote excellent guest service and identify opportunities to increase catering sales

Qualifications

Requires at least 1 year of experience

Requires at least 1 year of experience in a management role

Bachelor's degree or equivalent experience preferred

Strong interpersonal skills

Ability to maintain effective client and customer rapport for mutually beneficial business relationships

Ability to demonstrate excellent customer service using Aramark's standard service model

Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.

Must be able to stand for extended periods of time.

Benefits

Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

The position will close once a qualified candidate is selected.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts.

For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.