Operations Manager Trainee
Salary range: $65,000 - $70,000. Relocation: The 5-month training program will take place in Rochester, NY. While we aim to place candidates into an Operations Manager role at their training location, this is not guaranteed. Final placement is based on business needs, and candidates must be willing to relocate within the market area (New York, Vermont, Maine, New Hampshire, Connecticut, Rhode Island) if a position is not available at the training site upon completion.
About the role
The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program designed to prepare you for a front-line Operations Manager (OM) role. During training, you will gain hands-on field experience leading employees, improving operational efficiency, supporting safety programs, and driving customer satisfaction. Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, and managing frontline employees, overseeing daily route operations, and ensuring safety, performance, and service excellence.
The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family.
- We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.
- We Are Committed to Growth: 100% tuition paid for benefits-eligible employees and their family, and established career progression.
- We Are Investing in You: Amazing medical, dental, and vision coverage; 401K with company match; discounted stock options; dependent day care; and more.
Responsibilities
Developing
- Provide timely and consistent touchpoints with frontline employees
- Regular review of best practices to enhance daily performance
- Partner with Drivers and Technicians to develop job-related skills
- Complete the assigned OMT training curriculum and all other assigned training
Coaching
- Actively practice and seek feedback on coaching conversations
- Collaborate with all frontline managers to learn the day-to-day business operations (e.g., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)
Other
- Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes
Requirements
- Bachelor's Degree (accredited) or in lieu of a degree, High School Diploma or GED (accredited) and two (2) years of relevant work experience
- 2 years of relevant work experience (in addition to education requirements)
- Must be at least 18 years of age
- Legally eligible to work in the country where the position is located
- Valid Driver's License upon hire and must maintain a valid driver’s license and clean driving record throughout employment in this position
Physical Requirements
This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, and copy machines. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Pay
The expected base pay range for this on-site position is $65,000 - $70,000. The specific salary offered may be influenced by factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
Benefits
At WM, each eligible employee receives a competitive total compensation package that includes:
- Medical, dental, and vision coverage
- Life insurance and short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation, holidays, and personal days
Please note that benefits may vary by site.