Operations Manager - Temporary

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

About the role

This role is tailor-made for you if you are an expert in store operations, experienced with inventory management, managing a large operational staff, and everything in between (facilities, expenses, vendor relationships, to name a few). You’re accountable for creating a highly standardized environment in which customers have a transformational experience, employees are able to do their best, and the business runs with ease. This requires a constant balancing of priorities, including strategic, operational, and leadership excellence, and an authentic approach. A sense of humor is a plus!

A day in the life

The typical day is…atypical. As the operational expert, you are fully versed in all operational policies, procedures, and guidelines for all aspects of the store. You might be:

• Maintaining inventory accuracy and product flow
• Training store staff on technology and operational procedures
• Partnering with the GM and cross-functional partners to manage and maintain annual budgets
• Managing people resources
• Leading by example and setting clear goals and expectations to hold people accountable to a high standard of excellence
• Supporting the customer experience by working with PR/Marketing to execute special event needs

The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.

Requirements

• 3 to 5 years of stock or operations-related experience in a high volume, customer-driven retail environment
• Open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods of time
• Must be at least 18 years of age

Benefits

When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive—everyone is empowered to make a difference.

• Competitive pay and rewards for high performance
• Comprehensive benefits to support mental and physical health, financial security, and overall wellness
• Generous employee discount and access to exclusive special offers
• Retail Excellence Programs in Styling, Coaching, Brand Ambassador (and more), with supportive Retail Leaders to guide you
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days

Pay

The compensation range for this position is $60,000.00 USD - $75,000.00 USD. Our offer will be based on your relevant experience and work location.

Company values

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing

#TeamTory Values: We show up with honesty & kindness, act with integrity & compassion, work with passion & humility, and lead with excellence & humor.