Operations Manager (Sunday-Wednesday Night Shift)

Essential Duties And Responsibilities

• Oversee shift management and their teams of 100 workers total; oversee management staff of 2-4
• Affiliate with General Manager and Operations Manager on other shifts
• Pre-shift meeting with management team to plan for shift
• Responsible for ensuring that shift meets production goals and direct/indirect labor targets
• Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal
• Provide guidance and support to supervisors with respect to personnel, quality, and safety
• Resolve employee relations matters and conflicts working with HR to develop sustainable solutions
• Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated
• Create and implement a daily shift planner to ensure maximum efficiency and proper coverage for all departments
• Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality
• Cookout distribution activities to obtain optimum utilization of human resources, warehouse management system and equipment
• Help contributors understand and connect to our vision, mission, strategy and business priorities
• Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines
• Overtime during peak periods

Qualifications

• At least 5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment
• Minimum of 1-2 years of operations experience in a warehouse/distribution, logistics environment
• Must be able to display effective communication to associate, management and executive staff members
• Prior experience creating and executing a shift plan
• Understanding of basic math and excel formulas
• Understands how important process control is to the business
• Flexible- Embraces Change
• Problem Solver
• Familiar with Warehouse Management Software to track and solve problems with orders
• Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
• Previous experience/knowledge of Workday preferred
• Ability to maintain confidentiality
• Ability to follow procedure, practice sound judgment and practice a fair and consistent management style