Operations Manager Substance Abuse and Mental Health Treatment Center

Position Overview

Blueview Recovery is seeking a driven and hands-on Operations Manager to oversee daily operations and support leadership initiatives. This role is central to the organization—ensuring day-to-day functions run smoothly, departments stay aligned, and performance goals are met. This is a mid-level leadership role ideal for someone with experience in a substance use disorder (SUD) or mental health treatment setting who is comfortable managing staff, executing operational priorities, and assisting in executive-level tasks.

Key Responsibilities

• Oversee and manage daily operations across all departments
• Assist and execute in executive-level tasks and initiatives
• Track and report on key performance metrics including census, admissions, retention, and program performance
• Maintain and monitor admissions pipeline and ensure smooth, efficient intake processes
• Cross-departmental coordination with clinical, admissions, outreach, and administrative teams
• Hold staff accountable to performance expectations and operational standards
• Create, manage, and analyze reports using Excel and internal systems
• Identify operational gaps and implement process improvements
• Ensure compliance with internal policies and industry standards

Qualifications

• Required: Experience working in a SUD and/or mental health treatment facility
• Required: Prior management or leadership experience
• Strong proficiency in Microsoft Excel (reporting, tracking, and data analysis)
• Experience creating and managing operational reports
• Strong organizational and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and leadership abilities

Preferred Qualifications

• Experience with EMR systems and/or CRM platforms
• Familiarity with admissions processes and census management
• Understanding of regulatory and compliance standards in behavioral health