Operations Manager (Semiconductor Services)

About the role

Join UCT and be part of the fastest-growing sector in the world. We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT—as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo, and exceeding customer expectations.

The Operations Manager will work closely with the senior leadership team, supporting operations, planning, reporting, analysis, and follow-up on actionable recommendations. This role drives the S&OP process for Materials Ops and provides Demand Planning input of customer orders and forecasts, reporting directly to the senior management team.

Responsibilities

• Drives a monthly cadence to Site-level Sales and Operations Planning reviews.
• Develops standard reporting requirements for managing Customer Demand, MPS, and CTB.
• Identifies root causes of materials shortages, prepares results, and assigns corrective actions.
• Creates management reports to analyze inventory data, identify opportunities, and track material spend.
• Designs tools to simulate future inventory demand, prevent shortages, and reduce dead stock.
• Identifies FGI or WIP affected by ECO changes and works with appropriate groups to complete necessary actions.
• Designed and deployed a Kanban inventory system for fabricated parts and LLT material.
• Plans and implements projects that support the sales and planning organization.
• Interfaces with the sales organization for updated delivery commitments based on current lead time information, WIP, and supply allocations.
• Communicates allocation schedules to planning and shipping departments.
• Works with engineering and quotation to address pricing issues on new sales orders arising from negative margin reports and/or MOQ analysis.
• Interfaces with the sales organization to address pricing updates and discrepancies stemming from sales price reviews.
• Other duties as assigned; responsibilities may change at any time with or without notice.

Requirements

• Bachelor’s level degree or equivalent in business, purchasing, materials, distribution, supply chain management, or a related discipline.
• 7–8 years of related experience in a materials or manufacturing environment, or equivalent.
• 7–10+ years of related experience, including 4–5 years in supply chain planning or outsourcing, with previous project management experience.
• Working knowledge of QA, quick-turn, and engineer-to-order environments.
• At least 5 years of people management experience with strong leadership skills.
• Strong verbal and written communication skills.
• Proficiency in MS Office suite (particularly Excel) and SAP ERP experience.
• Exceptional attention to detail, follow-up skills, and organization.

Work Environment

Works in a manufacturing or warehouse environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands

• Ability to kneel, reach, walk, push, pull, and grasp.
• Ability to lift up to 25 lbs.
• Ability to move arms, hands, and fingers.
• Ability to sit for sustained periods of time with some standing and bending intermittently.
• Required to wear personal protective equipment.
• Subject to frequent interruptions.
• May involve exposure to moderate noise levels from printers, faxes, computers, etc.

Travel

Work may require occasional out-of-town travel.