Operations Manager - Salt Lake City

At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities. We are headquartered in Santa Monica, CA, but are hiring across the U.S.

About the role

As Veo's Operations Manager, you'll help lead our innovative dockless micromobility program. You'll ensure efficient daily warehouse and field operations, strengthen local partnerships, and increase ridership. Your success will be measured by your ability to drive daily ridership, lead a high-performing team, and provide users with exceptional customer service. This is a fully onsite role.

Responsibilities

• Oversee daily warehouse and field operations
• Perform physical tasks including moving scooters, driving vans, and maintaining scooters
• Set and manage daily routes for hourly associates for fleet deployment and repositioning
• Identify gaps in hitting operations metrics and develop solutions to fix them
• Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests
• Recruit and train local team
• Ensure operations are in compliance with city agreements and company SOPs
• Manage inventory and ensure parts are ordered

Requirements

• Bachelor's degree
• At least 1-2 years managing operations in fleets, warehousing, distribution, delivery, or similar fields
• Comfortable lifting 60 lbs routinely
• Ownership mindset with a bias for action
• Successful track record prioritizing multiple tasks
• A willingness and ability to work a variety of days and shifts
• Quantitative decision-making skills
• Exceptional communication
• Passion for the overall goals of dockless bike & scooter sharing and sustainable transportation
• Commitment to making your community a better place to live and ride

Benefits

• Unlimited PTO
• Medical/dental/vision coverage
• 401k with 3% match
• Opportunity to work in a fast-paced, early-stage technology company
• Veo credits

Pay

The base salary range for this full-time position is $63,000 - $75,000 plus quarterly and annual performance bonuses. Total compensation, including salary and bonus potential, ranges from $63,000 to $82,000 per year. Bonuses for this role are designed to have unlimited upside potential, so additional earning opportunities may be available.