Operations Manager - Roofing - Fresno/Clovis - Full Time

About the role

You run the work after the sale. You own job flow from signed contract to happy customer: scheduling crews and subs, ordering material, walking jobs, solving problems in the field, and training our team to do it the right way the first time.

Responsibilities

• Schedule and dispatch crews, subcontractors, and material deliveries
• Walk jobs before, during, and after — verify quality, catch problems early
• Visit customers' homes, troubleshoot complaints, and close out punch lists and warranty work
• Hold subs accountable to our standards, timelines, and safety expectations
• Train and coach installers and field staff on components, details, and repairs
• Keep job records, photos, and notes current in our software (Leap CRM, CompanyCam)
• Work directly with the owner on capacity, margin, and process improvement

Requirements

• Hands-on roofing or general construction experience — you know how a new roof goes on, the components, and how to diagnose and price a repair
• Strong customer service ability — comfortable in a customer's driveway and living room, calm under pressure
• Tech-capable — you use a phone, tablet, and cloud software daily without hand-holding
• Proven ability to train and teach, not just do
• Valid CA driver's license and clean driving record

Ideal Candidate

Retired or transitioning contractor, superintendent, or roofing business owner who still wants to be in the game but not carry the whole company on their back.

Pay

Competitive salary (DOE) plus performance bonus tied to job quality, schedule, and margin.

Benefits

• Company truck allowance / fuel
• Paid time off
• Health/benefits discussion for the right person