Operations Manager - Production

About the Role

Hyperion Solutions is a technology-driven vertical transportation solution provider headquartered in Memphis, Tennessee, with offices across the United States. We are seeking an experienced Plant/Site Manager to join our Richmond, IN team, supporting our Elevator Equipment Corporation brand. This role reports to the General Manager and leads all day-to-day operations at the EECO Richmond manufacturing facility, including Production, Safety, Quality, Supply Chain, Facilities, and on-site Engineering coordination.

The Plant Manager ensures operational excellence, develops high-performing teams, and drives continuous improvement, safety, on-time delivery, and customer satisfaction. This position provides broader site leadership and cross-functional ownership while remaining execution-focused and site-centric.

Responsibilities

• Lead all day-to-day manufacturing operations, including production, shipping and receiving, materials flow, and facility oversight.
• Translate business objectives into plant-level execution plans and performance goals.
• Monitor production schedules, capacity, WIP, and on-time delivery; implement corrective actions as needed.
• Manage and allocate resources (people, equipment, materials) to ensure efficient, high-quality output.
• Partner with supply chain and engineering teams to support production planning and execution.
• Establish and sustain a culture where quality is embedded in all processes and behaviors.
• Ensure products meet or exceed customer expectations through strong quality systems and controls.
• Lead root cause analysis, corrective actions, and reduction of scrap and rework.
• Drive Lean Manufacturing initiatives, including 5S, standard work, waste reduction, and flow improvements.
• Collaborate cross-functionally to implement best practices and measurable performance improvements.
• Lead, coach, and develop supervisors, leads, and department managers.
• Foster a positive, accountable, and engaged work environment.
• Ensure effective onboarding, training, cross-training, and succession planning.
• Drive performance management, employee development, and retention efforts.
• Model Hyperion’s values and lead change initiatives at the site level.
• Own site-level safety performance and promote a proactive, prevention-focused safety culture.
• Ensure compliance with OSHA, environmental, and company safety standards.
• Lead safety training, audits, and corrective actions to maintain a safe work environment.
• Partner with customer-facing teams to support delivery commitments and resolve site-level issues.
• Monitor and manage key performance indicators (KPIs) related to safety, quality, delivery, cost, and engagement.
• Analyze performance trends and implement action plans to close gaps and improve results.
• Oversee facility operations, equipment reliability, and preventive maintenance programs.
• Ensure equipment uptime and coordinate repairs and capital improvement needs.
• Maintain a safe, organized, and efficient plant environment.
• Partner with Finance, HR, Engineering, and Sales through matrix relationships to support site performance.
• Support new product introductions, process changes, and growth initiatives.
• Perform all other duties as assigned.

Requirements

• BS/BA in Engineering, Operations Management, Business Administration, or equivalent experience required.
• 7+ years of manufacturing operations experience, including multi-function plant leadership.
• Prior experience leading supervisors or managers required.
• Strong knowledge of manufacturing processes, quality systems, inventory management, and Lean Manufacturing principles.
• Elevator industry or highly engineered product experience preferred.

Benefits

At Hyperion Solutions, Inc., we understand that our employees are our most valuable asset. We offer a competitive salary, generous benefits package, opportunities for advancement, and a positive work environment that recognizes initiative and enables personal growth.