Operations Manager - Phoenix

About the role

At District Photo, our employees are the heart of our company. We are seeking an Operations Manager for our Arizona factory. The Operations Manager provides second-line leadership support to the Group Operations Director, with full accountability for end-to-end operational performance and process stability across the site. This role owns not only execution, but the standardization, control, and continuous improvement of core production processes, with a strong emphasis on print‑on‑demand market and digital printing and finishing workflows. The Operations Manager ensures processes are defined, followed, corrected when off‑standard, and sustained over time to deliver consistent results in quality, throughput, and cost.

At DPI, our success is powered by our people and its client’s satisfaction ratings. Our culture allows employees to be engaged, empowered, and rewarded. We are a diverse and inclusive company who seeks to expand our brand by hiring collaborative individuals who think outside of the box. We are committed to providing a safe and healthy workplace for all of our employees and visitors.

Founded in 1949 by Melvin Cohen as a small black & white photo lab, the business grew during the last half of the 20th century into a large wholesale photofinishing lab serving mid‑Atlantic retailers and a national mail order film business. In the late 1990's under Neil Cohen’s leadership, DPI acquired a photo business in the UK and has transitioned from a mid‑Atlantic film developing lab to multiple state‑of‑the‑art digital labs shipping millions of photos worldwide every day. Today, District is one of the largest variable data printing companies in the world as their facilities comprise over a million square feet of manufacturing space with a global reach that sets them apart in the digital printing market. With 7 production fulfillment facilities located in the United States (MD, PA, KY, AZ), England, the Czech Republic & Australia, District Photo is the leader in creating photo‑based products as they deliver millions of prints, greeting cards, books, calendars, blankets, mugs, and other gift items yearly.

Responsibilities

• Lead and manage site production teams, driving performance, engagement, and accountability at all levels.
• Own the performance and stability of print and finishing production processes, including print, press, color management, and finishing workflows.
• Establish, document, and enforce standard operating procedures (SOPs) across all production areas, ensuring consistency across shifts and locations in partnership with QCIT team.