Operations Manager (OPS Manager)

Key Responsibilities

• Ensure continuity of operations across multiple cybersecurity functional areas
• Support oversight of daily security operations, responding to increased workload, staffing gaps, or significant security events as needed
• Aid senior program leadership with operational planning, coordination, and execution
• Perform operational duties during surge scenarios or incidents, including hands-on support when warranted
• Lead development and maintenance of:
• Policies and procedures
• Operational playbooks and workflows
• Training materials and after-action reports
• Support security gap assessments and identification of process improvement opportunities
• Contribute to development of structured response processes, including automation and workflow optimization
• Collaborate with technical, engineering, and operations teams to ensure alignment with operational priorities
• Provide clear status updates, operational insights, and recommendations to leadership

Required Qualifications

• BA/BS degree or a minimum of five (5) years of experience in security engineering, security operations, or security incident response
• Active CISSP and CISM certifications (or other comparable certifications approved in advance)
• Demonstrated experience managing or supporting complex cybersecurity operations environments
• Ability to obtain and maintain a Top Secret / SCI clearance (SCI eligibility required)

Desired Skills

• Strong understanding of Security Operations Center (SOC) processes and incident response frameworks
• Experience developing operational procedures, playbooks, and response workflows
• Familiarity with cybersecurity automation and orchestration concepts
• Ability to lead in dynamic, high-tempo operational environments
• Strong written and verbal communication skills, including the ability to brief leadership
• Proven ability to collaborate across technical and operational teams

Why Join Us

• Play a critical leadership role ensuring stability and effectiveness of cybersecurity operations
• Work closely with senior leaders and highly skilled cyber professionals
• Contribute directly to operational maturity and process improvement
• Engage in meaningful, mission-focused work in a complex technical environment

Benefits Overview

• Multiple medical plan options
• Dental and vision coverage
• Health savings and flexible spending accounts
• Employer-sponsored life and disability insurance
• Access to wellness and health advocacy resources
• 401(k) retirement savings plan with company match and immediate vesting
• Paid time off benefits including paid holidays, PTO, sick leave, paid volunteer time, parental leave, and other leave programs
• Employee Assistance Program (EAP) offering confidential counseling and support services
• Professional development and training opportunities

Pay Range

$138,000.00 Annually to $148,000.00 Annually