Operations Manager | North America

About the role

Enterprise customers expect flawless execution at scale. As an Operations Manager you'll own the operational outcome of some of Deel's most strategic customers, ensuring they launch successfully and continue to operate efficiently as they grow. This role is designed for exceptional early-career operators who thrive in fast-paced environments, enjoy solving complex operational problems, and want to accelerate their careers through ownership and continuous learning. You'll gain deep exposure across onboarding, customer operations, payroll, product, and process improvement while helping build the operating model that supports Deel's largest customers.

Responsibilities

• Own the onboarding and operational delivery for a portfolio of enterprise customers.
• Partner cross-functionally with Product, Sales, Payroll, Legal, and Support to resolve operational challenges.
• Drive operational excellence by identifying bottlenecks, improving processes, and implementing scalable solutions.
• Build trusted relationships with customers while ensuring a high-quality operational experience.
• Analyze operational data to identify trends, risks, and opportunities for improvement.
• Take ownership of increasingly complex customer environments as your expertise grows.
• Contribute to building new operational playbooks that improve efficiency across the Operations organization.

Requirements

• Wear multiple hats, move fast, and get promoted quickly—preferring broad ownership over deep specialization.
• Exceptional analytical ability with a demonstrated track record of learning quickly.
• Approximately 1–3 years of professional experience.
• Desire an accelerated career trajectory in tech, not investment banking or consulting.
• Attracted by high ownership, steep learning curves, and the chance to make an outsized impact early in your career.
• Strong technical or analytical degree (Engineering, Mathematics, Computer Science, Physics, Economics, or related discipline).
• Enjoy solving difficult problems and bringing structure to ambiguity.
• Outstanding communication and stakeholder management skills.
• Highly organized, execution-oriented, and comfortable managing multiple priorities simultaneously.
• Learn quickly, embrace ownership, and consistently seek opportunities to improve how things work.
• Graduated from a leading university with a strong technical or quantitative background.
• Considered careers in consulting, investment banking, engineering, or technology before choosing to build and operate within a high‑growth company.
• Motivated by steep learning curves rather than narrowly defined responsibilities.
• Aspire to become a future operational leader inside one of the fastest‑growing technology companies in the world.