Operations Manager - Nevada
Certarus Ltd. · Reno, NV · 1 mo ago
ManagementFull-time
Duties & Responsibilities
- Own full P&L accountability for CNG delivery and operations within the hub/region, driving revenue growth, cost control, margin performance, and adjusting operational budgets to promote profitability
- Plan and monitor day-to-day operations to ensure smooth, efficient running of the business
- Develop, lead, and manage a world-class operations and technical support team, including Hub Supervisors, drivers, technicians, and support staff
- Translate company goals into regional targets, holding the team accountable for delivery
- Champion a strong safety culture and HSE program across the region, ensuring full compliance with internal policies and DOT/government regulatory standards, and driving continuous improvement in incident reporting, behavioral-based observations, and hazard identification
- Identify and execute continuous improvement initiatives across logistics, trailer delivery coordination, and hub operations to maximize operational efficiency and effectiveness
- Build and maintain strong relationships with key accounts and oversee customer support processes to ensure high service standards, satisfaction, and long-term client retention
- Liaise with internal stakeholders across logistics, engineering, sales, HSE, and HR to align decisions, set strategic goals, and drive superior business performance
- Initiate and execute strategic growth initiatives for the region
- Act as the primary escalation point for major operational, safety, and personnel issues within the hub/region
- Represent the region in company-wide leadership discussions, providing visibility into performance, risks, and opportunities
- Lead special projects and cross-functional initiatives on behalf of the region
Requirements
- 10+ years of oil and gas experience, or industrial experience with a background in gas compression or trucking logistics
- Preferred candidates will have a bachelor’s degree in engineering or a STEM related field (years of experience could be considered in-lieu of a degree)
- Demonstrated performance in driving all aspects of a HSE culture
- Strong technical knowledge of operations management (experience overseeing facilities, logistics, equipment and fleet)
- Technical expertise in the maintenance and operation of natural gas piping and distribution equipment is an asset
- Strong understanding of DOT Regulations and historical track record of FMCSA adherence
- Excellent communication skills, interpersonal skills and an ability to deal tactfully with a wide range of personalities
- Demonstrated ability to develop and maintain key interdepartmental stakeholder engagements
- Excellent time management and decision-making skills in order to drive efficiency and meet short notice deadlines
- Participative management, advocating teamwork and a positive atmosphere
- Working knowledge of data analysis and performance/operation metrics
- Proficient in the use of MS365, and other computer programs