Operations Manager - Nashville HUB

About the role

The Operations Manager position at OnTrac is available in Nashville, TN. OnTrac, founded in 1986, is a leading provider of same-day and next-day delivery services for e-commerce and product-supply businesses.

Responsibilities

• Guide and direct facility management in the development, production, promotion, and financial aspects of the organization's services
• Evaluate the results of overall operations regularly and systematically report these results to the Regional Operations and General Managers
• Responsible for coaching, skills development, rewards and recognition, performance management, and staff productivity for hourly and salaried positions
• Ensure adherence to all aspects of the contract and work with Vendors and Independent Contractors for accountability to the operating agreement

Requirements

• A minimum of 5 years’ management experience, 2 in a similar industry; or equivalent combination of both education and specific work experience
• 6 years' experience in industry or related field; or equivalent combination of experience and education
• Last-mile delivery or Small Parcel experience highly desired
• Experience with an independent contractor model; strong negotiation skills
• Ability to inspire a shared vision, empower and engage a team
• Strong organization and time-management skills utilizing MS Office Suite

Qualifications

• GED/Diploma required, bachelor's degree in Logistics or related discipline preferred
• Experience with mechanical work and knowledge of OSHA requirements
• Flexible schedule to support 24-hour operations, including extended hours, weekends, and holidays when needed
• Dependable and adaptable to support business needs, staffing needs, and workload shifts

Skills

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Proficient in MS Office Suite
• Experience with independent contractor models
• Knowledge of OSHA requirements

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Pay

The expected starting base pay range for this position is $79,800 - $99,750, with full potential base salary range over a successful candidate’s tenure in the position of $99,750- $119,700. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

Schedule

Shift: Sunday through Wednesday or Wednesday through Saturday from 2:00 PM – 12:00 AM (Schedule subject to change based on the needs of the business)