Operations Manager - Memphis, TN

Responsibilities

• Oversees all inbound and outbound inventory, the handling and disposition of materials, keeping inventory current and accurate.
• Supervises receiving, put-away, order picking, loading, and the delivery of products to customers.
• Ensures minimal product damage, safety, inventory control, and a high level of customer satisfaction and service.
• Inspects physical condition of the Distribution Center and all equipment on a regular schedule, ensuring all conditions and equipment are safe and orderly.
• Coordinates the maintenance and repair of building, equipment and grounds.
• Leads the Location Safety Team.
• Plans and executes periodic physical inventories.
• Interviews, hires, trains, disciplines, and evaluates the performance of DC teammates, maintaining specified staffing levels and performance and safety standards.
• Trains and certifies teammates in proper use for forklifts and other equipment.
• Enforces safety standards for all equipment usage in accordance with OSHA and Company standards and policies.
• Approves time worked and time off for all DC teammates.
• Directs salvage of damaged product.
• Provides daily and/or weekly reports as required.
• Communicates with Sales Department on any delayed and/or undelivered orders and to establish special and holiday delivery routes.
• Confers with other department heads to ensure coordination of Distribution Center activities and functions of other departments.
• Continually reviews work practices and procedures to ensure efficiency and effectiveness and safety of all operations.
• Manages the Distribution Center Supervisors who supervise the PM Warehouse Workers in the Distribution Center.
• Is responsible for the overall direction, coordination, and evaluation of these units.
• Directly supervises all AM Warehouse Workers and Delivery Drivers.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• Education and/or Experience: Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Computer Skills: knowledge of Internet Explorer; Microsoft Excel Spreadsheet software; Microsoft Word-Word Processing software; Order processing systems; RF scanners; and SAP Business software.
• Certificates, Licenses, Registrations: Forklift Certificate; Valid Driver License with F Endorsement; Automobile insurance - 100/300/50 minimum limits of liability.

Benefits

• Competitive wages
• Potential growth opportunities
• Excellent benefits including healthcare, retirement benefits, paid time off, company paid life insurances, and supplemental Aflac and legal plans

Skills

• Internet Explorer
• Microsoft Excel Spreadsheet software
• Microsoft Word-Word Processing software
• Order processing systems
• RF scanners
• SAP Business software