Operations Manager - Las Vegas

About the role

Tuff Shed is recruiting for an experienced and highly motivated Operations Manager to contribute to the success of our Las Vegas, NV Factory Store. This position offers the opportunity to make a real impact to the Store and the Company.

Responsibilities

• Working directly with the Operations employees
• Manages the logistics including shipping, receiving, PACK, and communication to the cross docks
• Recruiting, hiring, training, and supervising the performance of the operations teams
• Supervising the Installation function, reviewing sales orders to ensure financial and logistical criteria have been satisfactorily met
• Overseeing daily planning/scheduling of the Operations team’s manpower and materials
• Performing customer service duties, such as resolving warranty issues by reviewing and scheduling work to be performed as required to satisfy the customer and fix the Tuff Shed product(s)
• Assisting the DM with daily, weekly, and monthly corporate document submittals
• Operating the Factory efficiently and effectively in order to produce the assigned and expected profitably
• Maintaining appropriate staffing levels to maximize production and maintain labor costs as budgeted
• Performing fabricator employees’ performance evaluations, as required; also, preparing and conducting fabricator employees’ disciplinary actions and making recommendations to the DM regarding counseling, warnings and/or terminations
• Ensuring that building quality, communication, and customer experience are in alignment with the Company expectations and its impact on the Tuff Shed brand
• Maintaining the Company’s Warranty Program and ensuring that it is followed, and any required repairs are conducted in a timely manner
• Performing daily safety walk-through inspections of the Shop area and the Yard
• Implementing and carrying out the Company’s Safety Programs and ensuring compliance to DOT regulations, including the management of all associated records
• Preparing, scheduling, and leading store safety meetings, trainings and work-related injury investigations as required by OSHA guidelines and Tuff Shed Safety Department
• Ensuring tools and equipment are secured, inventoried and maintained, and meet safety requirements
• Conducting monthly physical inventory counts
• Making sure that all material is ordered in a timely manner, meeting production schedules while minimizing inventory costs
• Negotiating and developing relationships with local suppliers to ensure that materials are purchased at or below standard cost
• Inspecting the quality of work being performed by subcontractors to ensure Tuff Shed finished product quality expectations are met or surpassed

Qualifications

• Experience working in a fast-paced, high volume production environment, preferred
• Proven experience in successful business-to-consumer sales in large ticket products
• Proven leadership and relationship building skills, including experience managing employees and resolving employee relations issues
• DOT, OSHA, and employment law knowledge highly preferred
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Ability to solve complex business problems using sound logic and good judgment
• Ability to read, write and understand instructions given orally, in writing and in diagram form
• Ability to prepare written correspondence and reports which create a professional image for Tuff Shed
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers and the general public
• Ability to use mathematical, accounting and financial tools as they apply to Tuff Shed business

Skills

• DOT, OSHA, and employment law knowledge
• Effective communication skills
• Solving complex business problems
• Mathematical, accounting, and financial tools

Benefits

• Competitive salary and benefits
• Paid time off and holidays
• Medical, dental, and vision insurance
• Flexible savings account (FSA)
• Employee Stock Ownership Plan (ESOP)
• Safe Harbor 401(k) plan
• Participation in Store Bonus Program
• On-demand access to your pay

Pay

Competitive salary and benefits package offered.

Schedule

Full-time position with flexible hours to accommodate the needs of the factory store operation.