Operations Manager Job
Armstrong World Industries · Pensacola, FL · 1 mo ago
Management$115k–$135k/yrFull-time
About the role
Primary location: Pensacola, Florida. Relocation offered: Yes. Employment status: Full-Time. Travel:
Responsibilities
- Lead the vertical launch of teams and processes while coordinating internal and external resources to ensure performance metrics, project objectives, and deadlines are achieved.
- Serve as a key liaison between leadership and operational teams, driving alignment, accountability, and successful execution of business initiatives.
- Promote the Plant Safety Process by leading the process and maintaining high-level awareness and operating discipline for all plant safety policies.
- Guide and advise supervisors in interpretation of Plant and Company policies and Union contract; help resolve non-routine personnel problems.
- Provide guidance to supervisors throughout the grievance process.
- Drive quality performance of Value Stream operations through systems management and Lean principles, including layered auditing.
- Drive customer awareness throughout the value stream and focus on delivering material that meets customer and regulatory requirements.
- Routinely visit production operations to interact with employees, facilitate/assist in root cause determination for safety, quality, and productivity issues, monitor performance and schedule adherence, monitor product quality characteristics, and gather information to make decisions.
- Coach supervisors and team managers in these areas.
- Assist in determining manpower requirements to meet production schedules.
- Promote good employee relations by interacting frequently with employees and discussing and helping with problems or complaints.
- Encourage supervisors to establish and maintain similar relationships.
- Promote achievement of the plant’s goals and work closely with Value Stream Improvement Champion to drive focus, ownership, and engagement from Value Stream Steering Team, maintenance, and production employees.
- Participate in, sponsor, and support the Lean process.
- Promote effective training of employees and work closely with Value Stream Specialist to drive continuous improvement of training content and execution; promote continuous skill and process knowledge improvement; drive effective crew skill management by supervisors/team managers.
- Promote excellence in housekeeping; promote processes, systems, and Lean events/tools to reduce effort and cost to maintain housekeeping.
- Facilitate the ongoing integration of maintenance and production activities.
Qualifications
- High school diploma or GED
- 5+ years of demonstrated supervisory and/or operations experience in an industrial production environment
- 3+ years of manufacturing experience
- Computer proficiency in Excel, Word, and PowerPoint with basic skills in SAP and Minitab
Skills
- Ability to lead a large organization spread over a complex production operation
- Presentation, facilitation, and meeting management skills
- Basic project management skills
- Process improvement skills; preferably proven Lean and Six‑Sigma skills
- Basic understanding of maintenance systems (PM, Pd/M) and work planning
- Ability to use data from multiple sources to quickly solve complex operational problems
- Effective writing and data organization skills
- 4‑year Technical or Business Degree (preferred)
- 3+ years of operations management experience (preferred)
Benefits
- Medical, dental, prescription drug, life insurance
- 401k match
- Long‑term disability coverage
- Vacation and sick time
- Personal development opportunities based on strengths and interests
- A working culture that balances individual achievement with teamwork and collaboration
Pay
$115,000 to $135,000 per year (base salary range)
Schedule
Full‑Time