Operations Manager in Training
About the role
You are someone who acts as if the universe is rigged in your favor, sees new responsibilities as opportunities, is happiest when busy, figures out how to fix things rather than assigning blame, views mistakes as chances to learn and grow, and enjoys spreading joy. We care more about attitude and work ethic than your experience, love to promote from within, have dynamic and interesting coworkers and customers, have faith in people's potential, make friends at work, and take pride in our 5‑star reviews. The MIT program provides a structured and supported framework to grow MOM's future leaders, offering professional development through quality training, consistent feedback, and coaching. As a MOM's leader you can positively affect our store environment, customer experience, and influence the future direction of the company.
Responsibilities
- Focus on leadership training with an Individual Development Plan (IDP) that sets learning goals and includes regular check‑ins to track progress.
- Master core tasks such as ordering and schedule writing as part of your development.
- Work in a minimum of two stores during the program to gain experience with varying sales volumes, different management styles, and a variety of unique challenges.
- Expect a maximum commute of about one hour between stores due to their proximity.
Qualifications
- Act as if the universe is rigged in your favor.
- See new responsibilities as opportunities.
- Be happiest when busy.
- Focus on fixing issues rather than assigning blame.
- Treat mistakes as opportunities to learn and grow.
- Enjoy spreading joy.
- Demonstrate strong