Operations Manager | IHG Hotels

Operations Manager Staybridge Suites Montgomery - Downtown, an IHG Hotel Lead. Grow. Deliver Great Hospitality. Staybridge Suites Montgomery Downtown is seeking a hands-on Operations Manager to help lead the daily operations of our 115-room extended stay hotel. This role partners directly with the General Manager to ensure exceptional guest experiences, strong team leadership, and consistent execution of IHG brand standards. If you’re an experienced hotel leader who thrives in a fast-paced environment, enjoys developing teams, and isn’t afraid to jump in wherever needed, we want to hear from you! What You’ll Do Support the General Manager in overseeing daily hotel operationsLead and motivate f&b and housekeeping teamsMaintain strong guest satisfaction scores and service cultureEnsure compliance with IHG brand standards and operational proceduresAssist with inventory control, scheduling, and operational efficiencyServe as Manager on Duty when required What We’re Looking For Strong knowledge of front desk operations, housekeeping, and inventory managementExperience with IHG or other branded hotels preferredProven ability to lead teams and solve problems in real timeComfortable working in a fast-paced environment with varied schedules and weekend availability Why Join PCH Hotels & Resorts? At PCH Hotels & Resorts, hospitality isn’t just what we do — it’s who we are. Our culture is built on a simple belief: take care of people first and everything else follows. Care for People First – Our team members are at the heart of everything we do. We believe in supporting, developing, and celebrating our people so they can deliver exceptional guest experiences every day.Award-Winning Workplace – Proudly recognized as one of Business Alabama’s Best Companies to Work For three years in a row, reflecting our commitment to a positive, supportive workplace culture.Hospitality with Heart & Soul – We believe genuine hospitality comes from passionate people who care about their guests, their teams, and their communities. That’s the spirit we bring to every property we operate. When you join PCH Hotels & Resorts, you’re not just joining a hotel team—you’re joining a company that believes in growing leaders, supporting teams, and delivering hospitality with heart and soul. Competitive Benefits Package Competitive salaryPerformance bonus opportunitiesHealth, dental, and vision insurancePaid time off and holidaysIHG employee hotel discounts worldwideGolf, Spa, and Retail discounts at all PCH PropertiesCareer growth opportunities within PCH Hotels & Resorts