Operations Manager I

About the role

The Operations Manager I at Arizona Building Supply is responsible for directing and coordinating activities of the Division's operations team to ensure operational excellence. This position requires extensive knowledge of warehouse processes, dispatch/transportation processes, counter sales processes, and products. Typically, this role manages locations with annual revenues up to $15M.

Responsibilities

• Manage and coordinate all work activities of functional area.
• Establish, monitor, and maintain company performance metrics for order fill rate, on time delivery, equipment utilization, and inventory accuracy.
• Conduct audits to monitor metrics that do not meet company standards or requirements.
• Utilize metrics and audits to quantify operational performance and develop strategies and tactics that drive operational excellence.
• Facilitate regularly scheduled operations meetings with operations and location managers.
• Resolve operating difficulties and implement resolutions.
• Aid in preparation of store budgets and monitor the compliance of each department in accordance with the budget.
• Review production reports, department expenses, labor costs, and other reports and documents related to store operations.
• Measure productivity of departments within branch (i.e., counter, warehouse, and logistics/drivers).
• Focus on warehouse and delivery efficiencies to achieve on-time delivery to meet customer needs.
• Ensure vehicles are serviced as required and vehicle condition reports are completed and addressed.
• Review product flow for best space and labor utilization.
• Confirm inventory levels and cycle counting processes are properly maintained.
• Maintain excellent customer relations and quality standards.
• Monitor the safety of the work area and ensures adherence to the guidelines.
• Lead teams of operations personnel in an engaging and respectful manner with a focus on team development.
• Responsible for managing a team of 6+ associates (direct and indirect), including hiring and termination decisions, setting goals, communicating expectations, providing performance feedback, and overseeing budget accountability.

Requirements

• High School Diploma or GED required. Bachelor's Degree preferred.
• 4-6 years of experience leading a team in a manufacturing or distribution setting required.
• 4-6 years of building material industry with strong knowledge of products and application required.
• 5+ years of operational experience with significant career experience in a fast-paced distribution organization.
• Comprehensive knowledge of general operations management and financial principles.
• Deep understanding of logistics management and fleet management systems and practices.
• Effective verbal and written communication skills and demonstrated presentation skills required.
• Proficiency in MS Office products, computer-based inventory control system (WMS preferred), etc.
• Must lead by example and exhibit an entrepreneurial and strategic spirit accompanied with excellent interpersonal skills, strong advocate of promoting quality and continuous process improvement.
• Working knowledge of building industry and support operations and/or the distribution industry operations.
• Must maintain and enhance positive customer relations.
• Accounting and business math skills.
• Ability to develop, promote and maintain good customer relations.
• Ability to maintain good housekeeping and safe working environment.
• Must have a good understanding of OSHA requirements.
• Proficiency in leadership duties including excellent professional communication skills and an ability to motivate a team in a challenging and fast-paced environment.
• Excellent teamwork & customer relationships.

Skills And Abilities

• Deep understanding of logistics management and fleet management systems and practices.
• Effective verbal and written communication skills and demonstrated presentation skills required.
• Proficiency in MS Office products, computer-based inventory control system (WMS preferred), etc.
• Must lead by example and exhibit an entrepreneurial and strategic spirit accompanied with excellent interpersonal skills, strong advocate of promoting quality and continuous process improvement.
• Working knowledge of building industry and support operations and/or the distribution industry operations.
• Must maintain and enhance positive customer relations.
• Accounting and business math skills.
• Ability to develop, promote and maintain good customer relations.
• Ability to maintain good housekeeping and safe working environment.
• Must have a good understanding of OSHA requirements.
• Proficiency in leadership duties including excellent professional communication skills and an ability to motivate a team in a challenging and fast-paced environment.
• Excellent teamwork & customer relationships.

Benefits

Arizona Building Supply offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. Details will be provided during the interview process.

Pay

The pay range for this position is $70,000 - $90,000 annually, commensurate with experience.

Schedule

The Operations Manager I works a standard Monday through Friday schedule with occasional evening and weekend work as needed.

Qualifications

Arizona Building Supply is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.