Operations Manager - Holiday Inn Express - Ardmore

About the role

The 80-room Holiday Inn Express - Ardmore, OK, seeks an experienced Operations Manager to lead the team and enhance the property's performance.

Responsibilities

- Manage front desk and housekeeping operations - Utilize IHG experience and strong customer service skills - Focus on training and maintaining building structure across departments - Monitor and control hotel revenue and expenses for profitability - Work closely with the General Manager for guidance and support - Be accessible via cell phone at all times - Work flexible schedules including nights and weekends - Maintain a professional image and communicate effectively - Demonstrate excellent organizational and financial leadership

Requirements

- Previous experience in Front Desk and Housekeeping - Strong preference for IHG experience - Proficiency in Opera / Holidex - Available to work evenings and weekends - Professional demeanor and conduct - Exceptional communication skills (verbal and written) - Attention to detail and strong organizational skills - Financial acumen to manage the hotel’s budget - Ability to motivate and lead team members for peak performance