Operations Manager for Flooring Company
Benefits
- Bonus based on performance
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Responsibilities
- Be the main point of contact from first call to final walkthrough
- Build relationships that keep our reviews at 5/5
- Turn leads into booked appointments for the sales team
- Keep every calendar (sales, install, delivery) running without collisions
- Cook up start dates, timelines, and daily progress with our installation teams
- Traverse in real time when things shift
- Meet weekly to review recent sales and upcoming production
- Keep everyone aligned
- Order product accurately for each job
- Follow up to make sure it lands on-site on time
- Document and obtain written customer approval for any changes to contracted work
- Keep both office and warehouse organized and presentable
- Update systems daily via the Production Dashboard
- Navigate the software tools that keep our operation running
About the role
Operations Manager — Floor Coverings International
Location: 2809 Newby Rd SW Suite 114 Bldg 5, Huntsville, AL 35805
Schedule: Full-Time, Monday–Friday
Compensation: $50,000–$60,000/year, based on experience, plus bonus opportunities
Qualifications
- Experience in office, production, or operations management — flooring or home services background strongly preferred
- Strong communicator, equally comfortable on the phone, in person, and coordinating with crews on-site
- Sharp attention to detail and a real knack for multitasking
- Self-starter who can run the day independently, without someone looking over your shoulder
- Comfortable managing multiple moving pieces at once: crews, calendars, salespeople, and customers
Skills
- Technology is a core part of this role
About the owner
Married for 18 years and a proud dad of two, James stays busy keeping up with his kids—Maci (15) and Kyle (10)—and their full schedules of track, dance, flag football, and travel baseball. Most of their free time is spent on the sidelines cheering them on, something he wouldn’t trade for anything. The family also recently added a Boston Terrier puppy, Dixie, who is already keeping everyone on their toes. James has called Huntsville home for the past eight years, and it truly feels like home. Professionally, he started his career as a computer programmer but quickly found his passion in consulting and project management. Most recently, he worked with Deloitte in their federal government consulting unit, supporting Defense and Justice clients through technology implementations and business process improvements. Now, James is excited to begin a new chapter as the owner of a Floor Coverings International franchise here in Huntsville. He is passionate about serving his local community and looks forward to helping homeowners bring their vision to life with a seamless, customer-focused experience.
Why Join Floor Coverings International
- $50,000–$60,000/year based on experience, plus bonus potential
- Paid time off
- Paid Holidays
- Cell phone allowance
- Reimbursed gas mileage for field visits
- Company-provided computer
- Paid training to set you up for success
- A genuinely family-owned environment — not a corporate call center
Contact Information
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate. Apply today!