Operations Manager - Electrical Parts Distribution

There’s a place for you at Viking Electric. A career at Viking Electric is more than a job—you’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. We offer electrical products and services to contractors throughout the Midwest and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates globally. Being “Powered by Difference” means we respect and value diverse perspectives, offering a supportive culture and great benefits.

About the role

Manage and supervise all location-specific operations functions in support of Viking Electric standardized operations processes. Managerial oversight includes safety, workforce, receiving, shipping, project material management, facility, delivery, counter sales, inventory, and asset management. Responsible for providing positive customer experiences and accurate order fulfillment within the annual established budget constraints. Responsible for maintaining operational key performance indicators (KPIs) within established metrics.

Responsibilities

• Be responsible for warehouse workforce management including recruitment, development, retention, and performance of location-specific operations associates.
• Daily management of location-specific operations including productivity, workflow, staffing, inventory, fleet, and customer service levels.
• Provide a safe working environment for all associates through compliance, education, and reinforcement of Viking Electric policies and procedures.
• Collaborate with Sales, Human Resources, and Corporate Supply Chain to provide a consistent, responsive, innovative, and profitable customer service model in alignment with corporate operations standards.
• Manage consistently improving quality standards in service, business process, inventory control, and loss control.
• Oversight and responsibility of building, grounds, Viking Electric assets, facility services, operational services, and fleet in collaboration with corporate resources.
• Responsibility and monthly insight of departmental operating expense budget and operational KPIs.
• Follow all safety guidelines and regulations.

Requirements

• 4 years’ experience in operations, logistics, or distribution environment.
• Supervisory and sales/counter experience preferred.
• Sales/counter experience and knowledge of VE’s systems, processes, products, and market knowledge preferred.
• Knowledge of or ability to learn and enforce DOT rules and regulations.
• Knowledge of progressive distribution and warehouse processes, methods, and procedures, and experience/knowledge of warehouse equipment and machines.
• Bachelor’s degree preferred.
• MS Office Suite experience.
• Must be authorized to work in the United States without VISA sponsorship now or in the future.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Tuition reimbursement
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

Pay

$73,000 - $100,000 (Pay increases in range with people management experience brought to role). Compensation includes salary, short-term incentive bonus, and a full benefits package.

Schedule

Day shift, Monday - Friday