Operations Manager (Charleston, SC)

Essential Functions

• Strategically manage the warehouse in compliance with company’s policies and vision.
• Train, orient, coach, discipline and motivate employees.
• Oversee all warehouse staff activities: picking, packing, and staging orders; cleanliness of space; load trucks.
• Dispatching: assess all orders for product and appropriate mode of delivery and schedule deliveries.
• Manage customer service staff if applicable (site specific).
• Manage and assist in coordinating efforts between supporting departments within the site.
• Create a productive department through written and verbal communication.
• Project a positive image to peers and subordinates; to the customers we serve to the industry in which we participate, and to the community in which we live by producing a cost-efficient, quality product in a productive environment.
• Coordinate needed support to operations areas through intradepartmental interface for smooth workflow and cost-efficient product.
• Continuously improve customer satisfaction through programs to reduce delinquencies, provide for on-time delivery, and meet customer quality and cost expectations.
• Actively seek customer interfaces to communicate and facilitate customer needs within the organization.
• Provide a leadership role in the integration of efforts within operations, quality, and engineering for the effective introduction of new quality systems and technology within operations.
• Responsible for workplace health and safety standards and for the security of the staff, building, and stock.
• Work with the corporate Compliance Department to administer and manage the organization’s safety and quality to provide an adequate and safe working environment.
• Ensure timely processing of system information and proper documentation concerning inventory transactions (shipments, transfers, receipts, changes in cost/price, etc.).
• Actively manage inventory onsite established by management.
• Oversee employee compliance with all Federal, State and Local ordinances, as well as Company policies and programs.
• Ensure compliance with all Federal, State and Local ordinances affecting this position.
• Ensure compliance with all Company policies and programs.
• Other duties as assigned.

Education

• Bachelor's degree in business or related field required.

Work Experience

• Two to three years of warehouse management work experience required.
• Distribution and forklift driving experience preferred.

Licenses and Certifications

• Must have a current and valid driver's license (site specific).
• Forklift certification required or ability to obtain certification.

Skills and Abilities

• Knowledge of production methods, techniques and related equipment (production site specific).
• Knowledge of production scheduling and plant operations (production site specific).
• Strong leadership, problem solving, excellent verbal and writing communication and decision-making skills.
• Strong organizational and interpersonal skills, and project management skills including the ability to work against pressing deadlines.
• Working knowledge of computer software including Microsoft Office.
• Ability to prioritize tasks and to work independently.

Physical Requirements

• The use of a computer and phone – Must be able to see, type, write, finger, grasp, and sit; must be able to use a mobile phone.
• Communicating with internal and external customers – must be able to talk, hear, see, and comprehend.
• Mobility of arms – Must be able to reach and use arms to manipulate small objects.
• Mobility inside the office and warehouse to access filing cabinets, office machines, and supplies – must be able to move about the office space, stand for extended period of time, reach, bend, and occasionally lift up to 75 pounds.

Working Conditions

• Work is routinely performed in office environment and in a general warehouse environment on a concrete surface with frequent exposure to both internal and external environment.
• Occasionally, may be exposed to noise levels that exceed a normal threshold.

Benefits

• Day One Benefits (including Health, Dental, Vision).
• Paid Retirement (Employee Stock Ownership Plan) & 401K Retirement Option.
• Employer Paid Short Term (13 weeks) and Long-Term Disability.
• Paid Time Off (2 weeks), Sick Time (5 days) & Paid Holidays (10).
• Paid Life Insurance Policy up to $50,000.
• True Identity Protection (Norton LifeLock) - Employee Sponsored.
• Best Places to Work Award (Employer of Distinction).

Schedule

• Full-Time Position (Day Shift).
• Hours: Mon-Fri Position (No Weekends).