Operations Manager - Centennial, CO

About the role

Own the operational performance of your assigned territory
Build strong relationships with customers and service providers to ensure exceptional service
Drive customer retention and identify opportunities for territory growth
Support provider performance, accountability, and territory coverage
Identify operational challenges and implement practical solutions
Analyze performance metrics and use data to improve results
Partner cross-functionally to resolve issues and continuously improve operations

Responsibilities

• Own the operational performance of your assigned territory
• Build strong relationships with customers and service providers to ensure exceptional service
• Drive customer retention and identify opportunities for territory growth
• Support provider performance, accountability, and territory coverage
• Identify operational challenges and implement practical solutions
• Analyze performance metrics and use data to improve results
• Partner cross-functionally to resolve issues and continuously improve operations

Requirements

• Bachelor's degree in Business, Operations Management, or a related field (or equivalent experience)
• 3–7 years of experience in operations, business operations, account management, or a similar role
• Strong problem-solving and decision-making skills
• Experience managing multiple priorities in a fast-paced environment
• Able to analyze data and turn insights into action
• Excellent communication and relationship-building skills
• High level of ownership, accountability, and organization
• Proficiency with Microsoft Excel and business systems such as CRM, ERP, or project management software

Qualifications

• Must be legally authorized to work in the United States without need for employer sponsorship, now or in the future.

Skills

• Strong problem-solving and decision-making skills
• Experience managing multiple priorities in a fast-paced environment
• Ability to analyze data and turn insights into action
• Excellent communication and relationship-building skills
• High level of ownership, accountability, and organization
• Proficiency with Microsoft Excel and business systems such as CRM, ERP, or project management software

Benefits

• Competitive compensation
• Benefits package
• Opportunity to grow your career in a forward-thinking and inclusive environment

Pay

• Salary range: $80,000 - $120,000 annually

Schedule

• Full-time position