Operations Manager - Cedar Rapids

At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City. We offer the most diverse and accessible vehicle fleet in the country, designed to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities. Veo has been recognized as one of Fast Company's Most Innovative Companies and a Top GreenTech Company by TIME.

About the role

As Veo's Operations Manager, you'll help lead our innovative dockless micromobility program. You'll play a vital role in the program's success by ensuring efficient daily warehouse and field operations, strengthening local partnerships, and increasing ridership. Your success will be measured by your ability to drive daily ridership, lead a high-performing team, and provide users with exceptional customer service. This is a fully onsite role ideal for candidates with experience as a General Manager, Store Manager, Assistant General Manager, Branch Manager, or Operations Supervisor.

Responsibilities

• Oversee daily warehouse and field operations
• Perform physical tasks including moving scooters, driving vans, and maintaining scooters
• Set and manage daily routes for hourly associates for fleet deployment and repositioning
• Identify gaps in hitting operations metrics and develop solutions to fix them
• Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests
• Recruit and train local team
• Ensure operations are in compliance with city agreements and company SOPs
• Manage inventory and ensure parts are ordered

Requirements

• Bachelor's degree
• At least 1-2 years managing operations in fleets, warehousing, distribution, delivery, or similar fields
• Comfortable lifting 60 lbs routinely
• Ownership mindset with a bias for action
• Successful track record prioritizing multiple tasks
• Willingness and ability to work a variety of days and shifts
• Quantitative decision-making skills
• Exceptional communication
• Passion for the overall goals of dockless bike & scooter sharing and sustainable transportation
• Commitment to making your community a better place to live and ride

Pay

• Total Cash Compensation: $50,000–$65,000+ annually, including a base salary and quarterly performance bonus opportunity
• Base Salary: $50,000–$58,000
• Quarterly Performance Bonus: Additional earning potential based on performance, with unlimited upside
• Equity: Stock options

Benefits

• Unlimited PTO
• Competitive Benefits Package: Medical, Dental, Vision, Short-Term Disability, and more
• 401(k) with company match