Operations Manager - Building Automation

Job Details

A building automation system software and controls contractor that specializes in the installation, repair, and service of BACnet DDC control and energy management systems.

What You'll Do

• Lead the day-to-day operations of the Nashville Building Automation team, including service, projects, and technical support.
• Mentor and develop project managers, service technicians, programmers, and field staff.
• Drive operational performance by improving productivity, scheduling, utilization, profitability, and customer satisfaction.
• Oversee project execution from kickoff through closeout, ensuring projects are delivered safely, on time, and within budget.
• Partner with the sales team to support customer growth, recurring service agreements, and long-term account development.
• Build strong relationships with owners, facility managers, contractors, and consulting engineers.
• Review financial performance, forecasts, labor utilization, and project margins while identifying opportunities for continuous improvement.
• Support hiring, coaching, and career development while fostering a collaborative, team-oriented culture.
• Promote a strong commitment to safety, quality, and exceptional customer service throughout the organization.

What We're Looking For

• 7+ years of experience in Building Automation, HVAC Controls, or Energy Management Systems.
• Previous leadership experience managing service operations, project teams, or branch operations.
• Strong understanding of DDC controls, BACnet systems, HVAC equipment, commissioning, and service operations.
• Experience managing project schedules, labor planning, budgets, and customer relationships.
• Excellent communication, leadership, and organizational skills.
• Ability to build high-performing teams while maintaining a customer-first mindset.