Operations Manager - Bronx

About the role

Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

Responsibilities

• Work holistically with the New York GM, Operations Manager, Supervisors, and Associates to ensure the timely and accurate transportation and movement of all inbound/outbound activities within the warehouse
• Track daily team performance and provide feedback and training to associates as needed
• Track and manage daily volume to ensure no disruption in SLA compliance
• Manage and make progress on all market OKRs and KPIs specifically around DOTIF, quality of service, inventory, and provide a best in class experience to our brand and retail partners
• Maintain and improve standard operating procedures (SOP)
• Forecast and monitor staffing needs and schedules of department associates
• Collaborate with all departments (including Central Ops, Engineering, Finance, and People) to ensure regular and productive cross-department communication
• Provide timely and professional communication to support other Nabis departments and external partner relationships
• Ensure compliance with all state and federal regulations regarding cannabis distribution, including inventory tracking and reporting
• Manage relationships with vendors and other supply chain partners
• Lead continuous improvement initiatives, leveraging technology and data analytics to enhance operational efficiency and customer satisfaction

Qualifications

• High empathy, excellent communication skills, and an interest in working directly with a wide array of people
• Superior time management and organization
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
• Meticulous and detail-oriented
• 2+ years of experience within a warehouse or logistics setting
• 2+ years of experience managing a team of at least 30+ employees
• Adaptability and flexibility
• Familiarity with MS Office and various business software (e.g., ERP, CRM)
• Monday -- Friday on-site work availability
• Experience in the Cannabis industry preferred
• Supply chain / data analysis training or the equivalent work experience
• Project management and quantitative analysis expertise

Pay

$70k - $80k depending on experience with a 401k

Schedule

Full-time, with occasional demanding hours