Operations Manager Branch

About the role

60% - Operations: The Operations Manager partners with the Branch Manager in supervision of the local scheduling and real-time operations that facilitate the maximization of resources. This position strives to achieve customer satisfaction, productivity, product development, service and quality, schedule adherence, and Budget goals. 20% - Safety: In addition to the daily operations of the branch, the Operations Manager will work to eliminate or control any hazardous conditions created from a variety of issues to create a safe working environment. They will also be responsible for training, incident reporting/monitoring, and development of emergency response. 20% - Technology: Efficiencies and system integration into our day-to-day activities is an important aspect to our recent success; and it is ever growing. The Operations Manager must be willing and able to implement and develop these efficiencies and have communication with the Plymouth office in facilitation of existing and future technologies.

Responsibilities

• Oversee daily activities of yard supervisors, workers and drivers.
• Delegate duties as needed, ie material stock and yard upkeep and cleanliness
• Coordinate scheduling of deliveries, pickups, and multi-sectional set-ups.
• Ensure standards for cleaning, repair, and refurbishment of each unit to follow company policy.
• Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
• Maintain a favorable working relationship with all other company employees to foster, aid, and promote a cooperative and harmonious working climate.
• Maximize employee morale, productivity, and efficiency/effectiveness.
• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
• Maintain a qualified staff consisting of both employees and contractors
• Manage oversight of stock assignment to branches
• Issue and track vendor purchase orders
• Develop and build relationships with vendors, manage partnership pricing structure
• Recruit and evaluate vendors/contractors who are capable of completing work outside of Satellite's operational capabilities.
• Manage purchasing and expense associated with the maintenance of the yard and equipment
• Implement best practices for inspections, storage, and inventory levels
• Perform inbound inspections and implement/develop Quality Control policy
• Maintain truck and vehicle fleet
• Perform other duties as assigned
• Plan, organize, direct, audit, and control all safety activities, training, safety manuals, and safety process and procedures