Operations Manager (Boston) - Electrical Testing and Engineering Services

Responsibilities

• Provides business, managerial, and technical direction.
• Serves as customer contact and liaison.
• Keeps track of job progress and financial details.
• Responsible for the sales, profit, and quality of the area operation.
• Reviews and signs contracts consistent with Limits of Authority.
• Works with the Region Director, Regional Sales Manager, and Marketing Services to promote new business.
• Develops Area Profit Plan using local committee and periodically reviews the plan to ensure Service Center work is on track.
• Holds periodic regular management committee meetings to promote effective communication and review business progress.
• Works with staff to develop weekly invoicing and monthly Status Reports.
• Reviews and audits field jobs.
• Performs general supervision, safety, and technical training of Field Engineers and Technicians.
• Conducts employee performance reviews and recommends appropriate salary changes.
• Collaborates with staff to coordinate technical training for field personnel and assists with career development.
• Reviews and recommends field technical procedures and procedure changes.
• Interviews job applicants.
• Develops and reviews proposals, and reviews reports of field engineers.

Requirements

• Minimum five years of same or similar work experience in the Industrial Service Industry.
• Requires strong communication, supervisory, organizational, and management skills.
• Effective communication, both written and verbal, with clients, peers, subordinates, and management.
• Strong computer skills including editing, formatting, and using templates in Microsoft Word, internet research for standards/products/manufacturers, and operation of computer-controlled test equipment.
• Willingness to do some overnight travel to cover the field region and attend company meetings.

Qualifications

• Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred.

Pay & Schedule

Salary (up to $180k DOE) plus 25% bonus potential.

Benefits

• Company vehicle
• Insurance
• 401k with company matching
• Vacation and holiday pay