Operations Manager, Beverly Hills

Job Responsibilities

• Develop competency in auditing, shortage reduction programs, and system controls to ensure operational efficiency and compliance.
• Collaborate with Retail Operations and IT Functions to implement comprehensive stock team training programs, ensuring alignment with organizational goals.
• Manage store expenses related to profit and loss (P&L), including shipping/receiving costs, supplies, and alterations, optimizing expenditure within budgetary constraints.
• Drive results by establishing challenging yet achievable goals and objectives for the team, fostering alignment with company objectives.
• Analyze situations, provide clear direction, communicate expectations, and coach team members to achieve desired outcomes effectively.
• Provide assistance and training to store personnel on operational systems, company policies, and procedures, ensuring a knowledgeable and skilled workforce.
• Regularly report Operations Key Performance Indicators (KPIs) to the Store Manager, providing insights for informed decision-making.
• Optimize store inventory areas by defining layout standards, product positioning, and inventory control procedures to maximize efficiency for sales and stock teams.
• Ensure adherence to company standards and policies in store operations, reinforcing compliance among team members.
• Evaluate operational procedures regularly, proposing and implementing enhancements as needed to optimize efficiency and effectiveness.
• Support Risk Management programs, focusing on reducing incidents and associated financial losses, while maintaining a safe and secure environment for both employees and customers.
• Influence organizational change necessary to deliver results aligned with company goals, fostering a culture of adaptability and innovation.
• Drive exceptional support to enhance sales and customer service, identifying and implementing efficiencies and best practices to deliver a seamless guest experience.
• Support the development and growth of all team members, fostering a positive and productive work environment.

Requirements

• 5+ years of operational management experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent leadership, teamwork, and problem-solving skills.
• Strong knowledge of operations and inventory control.
• Able to lift and move objects up to 40 pounds.

Profile

Salary: $110,000.00 - $140,000.00