Operations Manager - Baytown, TX - Pumps

Join Opifex-Synergy Pump division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture. We provide high-quality, customer-focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization, and manufactures over 50% of our products in-house.

About the role

The Operation Manager works closely with the Branch Manager to ensure safe, effective, and efficient operations of the branch on a day-to-day basis. You will utilize your leadership, customer service, and decision-making skills as you are the right hand to the Branch Manager.

Responsibilities

• Maintain equipment for retail sales inventory
• Responsible for the day-to-day operations of the rental branch
• Verify account status and effectively communicate with the Credit Dept where necessary
• Responsible for completing requisitions to maintain adequate rental inventory levels
• Ensure that SOPs are being followed
• Complete weekly cycle counts of the rental fleet
• Check outgoing contracts for accuracy including rates, delivery fees, and equipment numbers
• Responsible for all branch logistics
• Responsible to maintain the overall appearance and condition of the facility
• Maintains staff by recruiting, selecting, orienting, and training employees
• Maintain employee timecards and PTO approvals
• Recognizes and celebrates employee achievements and milestones
• Addresses employee performance issues using performance management
• Develops talent
• Strong understanding of P&L and other key financial controls
• Responsible for timely submission of all necessary reports

The operations manager will be versed in the following topics:

• All aspects of the business operation and markets
• All safety regulations concerning the products, their safe use, and the safety of the facility
• Proper use of the equipment

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Requirements

• 2-4 years of rental and/or dealership experience
• Pump equipment experience preferred
• Experience processing detailed paperwork
• Competency in Microsoft Office Suite
• High School Diploma
• Strong organizational skills and ability to manage multiple projects simultaneously, in a fast-paced environment
• Military service will be considered in lieu of education/certification experience as applicable

Supervisory Responsibilities

When Branch Manager is away, the Operations Manager leads the branch with the assistance of District Manager.

Work Environment

• Work is primarily conducted in construction sites, equipment yards, and transportation routes.
• Regular exposure to heavy machinery and diesel-powered equipment in operation.
• Frequent outdoor work in varying weather conditions, including heat, cold, rain, and wind.
• Physically demanding environment with uneven terrain, dust, mud, and loud noise levels.
• Duties may involve both shop-based tasks and fieldwork, including travel to remote job sites.
• Strict adherence to safety protocols is required at all times.
• Personal protective equipment (PPE) such as steel-toe boots, safety glasses, gloves, and hearing protection must be worn as needed.
• Must be comfortable operating around large equipment, performing tasks in confined spaces, or working from elevated positions.
• Lifting heavy components and materials is often required.
• Flexibility and adaptability are essential, as job site conditions and priorities can change rapidly.

Travel

Occasional field location visits and overnight stays.

Physical Demands

• Requires a high level of physical stamina and mobility to perform duties in jobsite and yard environments.
• Frequent lifting, carrying, and maneuvering of tools, chains, tarps, and equipment weighing up to 50 pounds or more, often without assistance.
• Regular bending, squatting, kneeling, crouching, and reaching to secure loads, inspect vehicles, or perform minor maintenance tasks.
• Prolonged periods of standing, walking, and working on foot, often on uneven terrain such as gravel, dirt, or pavement.
• Climbing in and out of trucks, onto trailers, or occasionally onto equipment is required.
• Must be able to work from various heights and maintain balance while performing tasks on steps, ladders, or platforms.
• Fine motor skills and good manual dexterity needed for handling controls, securing tie-downs, and completing documentation.
• Must be able to safely operate commercial vehicles and remain alert in potentially hazardous driving and yard conditions.
• Occasional pushing, pulling, and positioning of heavy materials or components may be required.

Other Duties

Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, the nature of the position necessitates the potential for changes in duties, responsibilities, and activities, which may occur with or without prior notice.

Benefits

We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of team members both at work and at home.

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company-paid holidays
• Company-Paid Wellness, Employee Assistance, and Discount Programs
• Boot/PPE Annual Allowance
• Career Development & Company-Paid Training

Benefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we’ll walk you through the benefits specific to this role. This position could also include Tool Reimbursement, Safety Bonuses, Profit Sharing, and/or Commission Earning opportunities.

Additional Eligibility Requirements

At Opifex-Synergy, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date.