Operations Manager

Wind River Environmental is a leading provider of non-hazardous liquid waste services, including collection, hauling, processing, treatment, and disposal. Our Virginia branches serve residential, commercial, industrial, and municipal customers throughout the region. We’re seeking an experienced Operations Manager to oversee our Quinton and Jamaica, Virginia branches, with support from a supervisor at each location.

About the role

Reporting to the Area Operations Manager, this hands-on leader will be accountable for safe, efficient, and profitable operations, including financial performance, team engagement, customer satisfaction, and service excellence. Whether you’re a successful single-site leader ready to take on multiple locations or an experienced multi-branch operator, this is an opportunity to lead high-performing teams within a growing environmental services organization. Experience in branch-based industrial services and a DOT-regulated environment is highly valued.

Why Join Us?

• Lead your own branch operation with full P&L responsibility.
• Join a growing, essential services company with a reputation for operational excellence.
• Drive a safety-first culture while developing and mentoring your team.
• Collaborate with experienced industry professionals in a supportive, hands-on environment.

Responsibilities

Operational & Safety Leadership

• Oversee all aspects of branch operations including field services, fleet maintenance, and facility management.
• Champion a safety-first culture, ensuring strict adherence to DOT, DEP, and company safety policies and procedures.
• Develop, implement, and monitor operational efficiencies to maximize productivity and profitability.
• Build, mentor, and manage a skilled team while promoting teamwork, accountability, and continuous improvement.

Financial Management

• Manage branch P&L, budgets, and operational plans to meet revenue and profit targets.
• Track operational costs, monitor labor hours, and manage capital expenditures to maintain profitability.
• Collaborate with regional leadership on financial performance and strategic initiatives.

Customer Service & Growth

• Ensure exceptional service delivery to meet and exceed customer expectations.
• Partner with the sales team to support new business opportunities and service expansions.
• Analyze operational challenges, identify solutions, and implement process improvements to support growth.

Requirements

• Bachelor’s degree or equivalent industry experience.
• 5+ years of operations management experience in an industrial services, environmental, or related branch-based business; including P&L management with a successful track record of driving profitability.
• Strong leadership and communication skills with a hands-on, collaborative approach.
• Demonstrated commitment to workplace safety and regulatory compliance, particularly in a DOT-regulated environment.
• Proficiency in O365 tools (Outlook, Teams, Excel, etc.).
• Familiarity with PowerBI and/or Salesforce a plus.
• Ability to travel up to 20% as needed.

Pay

The base pay range for this role is $115,000 - $140,000. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.