Operations Manager
Benefits
- 401(k) matching
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Tuition assistance
What You’ll Do
- Lead daily operations for Service Technicians, Route Drivers, and Warehouse staff
- Manage scheduling and routing to ensure efficient service and delivery operations
- Implement and enforce company policies and procedures at the branch level
- Conduct daily coaching, performance check-ins, and team development activities
- Schedule and oversee service work, deliveries, and warehouse workflows
- Track and maintain productivity benchmarks, including call-backs and stops per day
- Address employee performance concerns promptly and constructively
- Resolve customer inquiries and escalations with professionalism and urgency
- Perform basic installation and removal of water treatment equipment as needed
- Uphold all safety guidelines and promote a culture of safe work practices
- Maintain an organized, efficient, and secure warehouse environment
- Manage inventory, tools, equipment, and operational supplies
What We’re Looking For
- 3–5 years of supervisory or management experience in field operations, service, or logistics
- Water treatment, plumbing, HVAC, or related technical background preferred
- Proficiency with Microsoft Office (Excel, Outlook, Word)
- Valid driver’s license and required state certifications for vehicle operation
- Strong leadership, communication, and customer service skills
- A team-oriented leader who thrives in a family-business environment
About Culligan
Culligan is the world’s leading water treatment brand, but at this location, we operate as a family-owned and locally managed business. That means decisions are made locally, relationships matter, and leadership is accessible. Our team members are treated like family, and we value integrity, accountability, and long-term commitment.
We provide advanced water solutions for residential, commercial, and industrial customers, including water softeners, filtration systems, drinking water systems, and whole-home and industrial treatment technologies. Our mission is simple: deliver exceptional water and exceptional service.
Compensation
$90,000.00 - $110,000.00 per year
About Culligan
Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.