Operations Manager

Overview

The Operations Manager will lead and deploy customer agreements across our life science portfolio. This individual will own management and coordination of critical projects and work plans, delivery progress, and customer relationships. In addition, the Operations Manager will lead initiatives to improve and streamline our internal operations across the company.

Key Responsibilities And Impact

• Own complex projects and deliverables, leading internal and external coordination efforts throughout the delivery lifecycle.
• Ensure successful delivery of RWD products and services.
• Independently manage multiple projects by leveraging various project management tools. Develop work plans and drive towards stated goals, leading oversight and execution efforts.
• Track progress, mitigate risk, and resolve issues.
• Lead independent and cross-functional initiatives to resolve complex issues efficiently. Proactively identify bottlenecks, develop data-driven solutions, and oversee seamless deployment to ensure operational continuity.
• Identify opportunities to improve processes and streamline internal operations, collaborating cross-functionally to structure, measure, execute, and scale. Drive knowledge and adoption at multiple levels of the organization.
• Effectively communicate with internal stakeholders. Lead and inspire cross-functional teams internally and achieve consistency in alignment on goals, status, required actions, and impact.
• Contribute to thought leadership for the development and refinement of product offerings across Verana’s customer segments.

What You Bring To The Table

• Undergraduate degree in business administration, public health, biological sciences, engineering, or mathematics. Other degrees of focus considered provided relevant experience exists.
• 3-6 years of experience working at a top consulting firm in a client-facing role, preferably with a healthcare focus. Experience at a healthcare-focused data/analytics or technology firm is also considered.
• Demonstrated project management experience with the ability to handle multiple projects at the same time. Must be able to create and manage work plans as well as provide both high-level oversight and day-to-day operational support.
• Exceptional communication skills, with the ability to synthesize and translate technical content to a variety of audiences. Agility to work across and develop relationships with diverse, cross-functional teams.
• Proficient in the use of analytical tools, including Microsoft Excel.
• Natural ability to stay organized and desire to reduce complexity.
• Interest in engaging directly with oncology provider organizations and/or biopharma partners to help advance their research and business-related strategies using RWE.
• Interest in Verana’s offerings, curiosity to learn the nuances of healthcare data, and passion to impact the future of healthcare delivery.

Based in New York

Occasional travel is required.

Nice To Have

• Familiarity with data analytics and/or oncology.
• Experience in technical implementations preferred.
• Experience in direct oversight and supervision of junior team members.
• Familiarity with project management tools, such as Jira, Microsoft Project, or other work planning and prioritization tools.
• Proficiency in SQL Workbench.

Pay Range

$114,000 - $135,000 USD