Operations Manager

About the Role

As Operations Manager of Flooring and Facility Solutions (FFS) at United Rentals, you will leverage your leadership skills to build a new business from the ground up, coordinating and directing the delivery of “white glove” service to facility maintenance and restoration customers. By working closely with the District Manager, you will ensure safety, equipment training, world-class customer service, and standard process compliance to ensure effective and efficient operations. Partnering with the district sales team, you will be responsible for overseeing FFS sales efforts. All FFS location staff will report to you.

Responsibilities

• Support District Manager in implementing actions to achieve financial objectives
• Assist the District Manager in ensuring compliance with all company policies
• Oversee sales efforts and business initiatives
• Responsible for performance management of direct staff including FFS Outside Sales Representative, Mechanics, and other staff as applicable
• Motivate, coach, and train personnel
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability, and communication
• Other duties assigned as needed

Requirements

• High School diploma; Bachelor's degree preferred
• 3+ years of sales and operational experience
• Basic knowledge of the construction rental equipment industry or related
• Strong motivational and leadership skills
• Superior customer service, teamwork, and verbal/written communication skills
• Proficient in Microsoft Office (particularly Excel)
• Valid driver's license with an acceptable record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Benefits

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people. That’s why we offer best-in-class benefits and perks that will support you and your family:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings. For Canadian benefits, click here.