Operations Manager
Ulta Beauty · Watertown, NY · 4 wk ago
On-siteManufacturing$24–$31/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate. Must preserve all substantive info.
We need to parse the posting.
Key sections:
- Overview (maybe "About the role"): The overview paragraph about Ulta Beauty, mission, etc. Could be "About the role" or "Overview". The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings based on content.
We have:
- General Summary & Scope: description of OM responsibilities. Could be "Responsibilities".
- PRINCIPAL DUTIES & RESPONSIBILITIES: broken into Performance, People, Process. Could be "Responsibilities" with subpoints.
- Job Qualifications: Education, Experience, etc. Could be "Qualifications" or "Requirements". Also "Skills" separate.
- Special Position Requirements: schedule flexibility etc. Could be "Schedule".
- Pay: The pay range $24.00 - $31.00 / Hour with bonus etc. Also benefits mention.
- Benefits: mention full-time positions eligible for PTO, health, dental, vision, life and disability benefits; part-time eligible for dental, vision, life, disability. Also link to benefits page.
- Working Conditions: maybe not a heading; could be omitted unless we have a specific heading like "Working Conditions" not in list. Probably we can include as part of Responsibilities or omit.
- About At Ulta Beauty: company overview. Could be "About the role" or maybe "About Ulta Beauty". But heading list includes About the role. We'll use that.
We must not create sections with filler like "not specified". So we include only those with content.
We need to use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings based on content.
We have:
- General Summary & Scope: description of OM responsibilities. Could be "Responsibilities".
- PRINCIPAL DUTIES & RESPONSIBILITIES: broken into Performance, People, Process. Could be "Responsibilities" with subpoints.
- Job Qualifications: Education, Experience, etc. Could be "Qualifications" or "Requirements". Also "Skills" separate.
- Special Position Requirements: schedule flexibility etc. Could be "Schedule".
- Pay: The pay range $24.00 - $31.00 / Hour with bonus etc. Also benefits mention.
- Benefits: mention full-time positions eligible for PTO, health, dental, vision, life and disability benefits; part-time eligible for dental, vision, life, disability. Also link to benefits page.
- Working Conditions: maybe not a heading; could be omitted unless we have a specific heading like "Working Conditions" not in list. Probably we can include as part of Responsibilities or omit.
- About At Ulta Beauty: company overview. Could be "About the role" or maybe "About Ulta Beauty". But heading list includes About the role. We'll use that.
We must not create sections with filler like "not specified". So we include only those with content.
We need to use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. No Job ID.
We must output only HTML fragment.
Let's structure:
About the role
Overview paragraph(s) about Ulta Beauty mission, vision, etc.
Responsibilities
General summary & scope paragraph.
Then maybe subheadings? Not required but we could keep as - for duties. The duties are many bullet-like sentences. Could group under Performance, People, Process as subheadings but not required. However we need to use
- for any list of duties/requirements/benefits. So we can create a
with each duty as - . But we need to preserve all substantive info; we can break them into list items.
We have many duties; we can list them as separate
- . Might be long but okay.
We need to avoid duplication. Let's extract duties from the text.
From "PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)" after that there is a paragraph: "The OM is a champion ...". Then sections:
Performance:
- Promote a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
- Drive company profitability through operational excellence, top-line sales growth, and expense control.
- Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget.
- Review, analyze and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
- Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty’s goals for the store.
- Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance as the OM and hold store associates accountable to the Ulta Beauty attendance policy.
People:
- Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.
- Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
- Create an inclusive environment that inspires and encourages the growth and engagement of associates.
- Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
- Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
- Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
- Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment and planogram expectations.
- Model a culture of operational excellence by working alongside the leadership team and by establishing priorities, providing clear direction and support, and sharing best practices.
- Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process:
- Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store.
- Adhere to and enforce Ulta Beauty’s dress code.
- Ensure the execution of all operational focuses, inclusive of ad set processes, visual sets, planograms, realignments, and inventory life-cycle related processes (e.g., cycle counts, damages, testers, inventory adjustments, RTVs, and DIFs).
- Use the company’s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.
- Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
- Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated budget is adhered to, and necessary products for services and retail are on hand.
- Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
- Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
- Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
- Utilize company programs, tools, and resources to drive store improvements.
- Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.
That's a lot. We'll put them in
- .
Next section: Qualifications (maybe "Requirements" or "Qualifications").
From "Job Qualifications":
Education Bachelor’s degree is preferred
Experience 2-3+ years of fast-paced, retail management, or other relevant work experience
Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
We can treat these as list items.
Skills:
Skills Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Strong organizational skills to manage multiple tasks
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
Special Position Requirements:
Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
Must be available to work shifts on Sundays and Mondays
Attend corporate business meetings and conferences
That's schedule.
Pay:
The pay range for this position is $24.00 - $31.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs.
Benefits:
Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
We could combine Pay and Benefits sections.
Schedule: we have schedule info.
We also have Working Conditions but not required heading; we could omit or include as part of Responsibilities? Probably omit.
About At Ulta Beauty: company overview. Could be part of About the role or separate "About Ulta Beauty". Since we have About the role heading, we can include overview and company description there.
We must not repeat job title.
Now produce HTML.
We'll have:
About the role
Overview paragraph(s) about Ulta Beauty mission, vision, etc. plus company overview.
Then Responsibilities
General summary & scope paragraph.
- ... each duty ...
Then Qualifications
- Education...
... etc.
Then Skills
- ...
Then Schedule
- ...
Then Pay
...
Then Benefits
...
We must ensure we don't create empty sections.
Check that we have content for each.
Now craft the prose.
About the role paragraph: combine the overview and company overview.
Overview: "Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful."
Company overview: "At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services."
We can combine.
Now General Summary & Scope paragraph: "The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store
for prose. We must not repeat job title as heading. No Job ID. We must output only HTML fragment. Let's structure:
About the role
Overview paragraph(s) about Ulta Beauty mission, vision, etc.
Responsibilities
General summary & scope paragraph.
Then maybe subheadings? Not required but we could keep as- for duties. The duties are many bullet-like sentences. Could group under Performance, People, Process as subheadings but not required. However we need to use
- for any list of duties/requirements/benefits. So we can create a
- with each duty as
- . But we need to preserve all substantive info; we can break them into list items. We have many duties; we can list them as separate
- . Might be long but okay.
We need to avoid duplication. Let's extract duties from the text.
From "PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)" after that there is a paragraph: "The OM is a champion ...". Then sections:
Performance:
- Promote a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
- Drive company profitability through operational excellence, top-line sales growth, and expense control.
- Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget.
- Review, analyze and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
- Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty’s goals for the store.
- Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance as the OM and hold store associates accountable to the Ulta Beauty attendance policy.
People:
- Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.
- Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
- Create an inclusive environment that inspires and encourages the growth and engagement of associates.
- Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
- Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
- Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
- Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment and planogram expectations.
- Model a culture of operational excellence by working alongside the leadership team and by establishing priorities, providing clear direction and support, and sharing best practices.
- Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process:
- Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store.
- Adhere to and enforce Ulta Beauty’s dress code.
- Ensure the execution of all operational focuses, inclusive of ad set processes, visual sets, planograms, realignments, and inventory life-cycle related processes (e.g., cycle counts, damages, testers, inventory adjustments, RTVs, and DIFs).
- Use the company’s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.
- Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
- Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated budget is adhered to, and necessary products for services and retail are on hand.
- Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
- Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
- Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
- Utilize company programs, tools, and resources to drive store improvements.
- Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.
That's a lot. We'll put them in
- .
Next section: Qualifications (maybe "Requirements" or "Qualifications").
From "Job Qualifications":
Education Bachelor’s degree is preferred
Experience 2-3+ years of fast-paced, retail management, or other relevant work experience
Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
We can treat these as list items.
Skills:
Skills Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Strong organizational skills to manage multiple tasks
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
Special Position Requirements:
Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
Must be available to work shifts on Sundays and Mondays
Attend corporate business meetings and conferences
That's schedule.
Pay:
The pay range for this position is $24.00 - $31.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs.
Benefits:
Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
We could combine Pay and Benefits sections.
Schedule: we have schedule info.
We also have Working Conditions but not required heading; we could omit or include as part of Responsibilities? Probably omit.
About At Ulta Beauty: company overview. Could be part of About the role or separate "About Ulta Beauty". Since we have About the role heading, we can include overview and company description there.
We must not repeat job title.
Now produce HTML.
We'll have:
About the role
Overview paragraph(s) about Ulta Beauty mission, vision, etc. plus company overview.
ThenResponsibilities
General summary & scope paragraph.
- ... each duty ...
Qualifications
- Education... ... etc.
Skills
- ...
Schedule
- ...
Pay
...
ThenBenefits
...
We must ensure we don't create empty sections. Check that we have content for each. Now craft the prose. About the role paragraph: combine the overview and company overview. Overview: "Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful." Company overview: "At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services." We can combine. Now General Summary & Scope paragraph: "The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store
- .
Next section: Qualifications (maybe "Requirements" or "Qualifications").
From "Job Qualifications":
Education Bachelor’s degree is preferred
Experience 2-3+ years of fast-paced, retail management, or other relevant work experience
Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
We can treat these as list items.
Skills:
Skills Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Strong organizational skills to manage multiple tasks
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
Special Position Requirements:
Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
Must be available to work shifts on Sundays and Mondays
Attend corporate business meetings and conferences
That's schedule.
Pay:
The pay range for this position is $24.00 - $31.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs.
Benefits:
Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
We could combine Pay and Benefits sections.
Schedule: we have schedule info.
We also have Working Conditions but not required heading; we could omit or include as part of Responsibilities? Probably omit.
About At Ulta Beauty: company overview. Could be part of About the role or separate "About Ulta Beauty". Since we have About the role heading, we can include overview and company description there.
We must not repeat job title.
Now produce HTML.
We'll have:
- for any list of duties/requirements/benefits. So we can create a