Operations Manager

Duties and Responsibilities

• Process contracts and expense reimbursements, and track honorarium for Providers
• Renew all providers’ licenses and certifications
• Complete and submit paperwork to apply for medical licenses in other states
• Renew MICA policies
• Renew DEA certificates for all providers
• Help schedule staff trainings with reps
• Schedule travel and accommodations for staff when necessary
• Create staff meeting and ops meeting agendas
• Type meeting minutes
• Auxiliary in creating a spreadsheet for Allergan purchases to confirm accuracy of rebate check
• Pull Nextech reports and compile provider numbers for review
• Sort mail and distribute to correct recipients daily
• Order business cards, note pads, and appointment cards
• Schedule photographer for staff headshots
• Create job postings and post to Indeed
• Conduct phone screening interviews, schedule interviews with candidates, call candidates’ references, and assist with interviews
• Manage phone system
• Cook up and coordinate gifts for employees or patients
• Average out staff procedure requests and billing
• Track monthly product sales for quarterly product bonus
• Send invoices to patients and staff monthly
• Average out patients to collections
• Update employee e-mail, phone, and birthday lists
• Manage IT—work with EC Group on issues and projects
• Auxiliary in planning and executing events—Dream Street, Boot Camp, and Open House
• Review timecards and make corrections when necessary
• Track ETO—allowed and taken
• Cook up and manage HIPAA certifications for all employees
• Keep track of covered parking for employees