Operations Manager
About the role
Triton Stone Group is a leading U.S. distributor and importer of natural stone, quartz, tile, sinks, tools, and building products. Established in 2006, the company has grown to operate over 31 locations across 15 states with a team of more than 350 employees. Triton serves both commercial and residential markets, delivering high-quality stone slabs, countertops, and related materials to fabricators, contractors, and design professionals.
The ideal candidate will be a highly organized, energetic professional who is capable of operating in a fast-paced and fluid environment. The primary responsibilities of this role will be to coordinate and schedule the receipt and delivery of our products and to maintain and document accurate inventory levels. This person will also be responsible for maintaining a safe, efficient, and well-organized warehouse (facility and team) at all times. This role is essential to the successful operations of our company.
Responsibilities
- Assist the Branch Manager in achieving assigned sales goals by providing excellent sales fulfillment processes and providing unparalleled customer service.
- Ensure the warehouse is safe, efficient, and a world-class showroom for stone.
- Maintain accurate inventory.
- Build and maintain a strong warehouse team.
- Receive and ship inventory timely, efficiently, and accurately.
- Ensure accurate invoicing of material.
- Arrange fabricator pick-ups and deliveries.
- Receive incoming orders.
- Manage branch fleet, licensing, registration, and DOT compliance.
- Manage returns and damage claims.
Requirements
- High School Diploma or Equivalent
- Exceptional organizational skills
- Strong record-keeping experience
- Persistent Follow-Up and Follow-Through
- Planning and scheduling loads and deliveries
- Manage and react well to changes
- Excellent verbal and written communication skills