Operations Manager

Responsibilities

• Oversees the safe receipt, storage, retrieval and timely delivery of materials, product and services to the Triple-S Steel customers.
• Ensure workplace health and safety requirements are met and maintained according to federal, state and local laws, along with all company issued training.
• Accountable and responsible for the security of the assets in the office and warehouse and is responsible for the regular audit and inventory of materials.
• Responsible for the repair, maintenance and upkeep of the physical building and grounds, and utilizing the vendors approved by the company.
• Responsible for local quality assurance activities, logistics, procurement of operating supplies, and training of employees.
• Manages all plant distribution efforts to ensure that product is delivered in a timely and cost effective manner.
• Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize capabilities.
• Ensures fixed assets are preserved.
• Initiates recommendations on purchases of new equipment and improvements to plant property.
• Develops, monitors, and reports on operating costs within functional areas.
• Alerts management of cost and labor over run.
• Makes recommendations and implements solutions to problems related to same.
• Ensures orders are fulfilled according to specifications and quality standards are met.
• Develops and ensures compliance with Quality processes that will meet or exceed customer standards.
• Advises supervisors on labor issues including safety, security, employee relations, scheduling, training, etc.
• Ensures supervisors are adhering to company policy and administering practices in fair and equitable manner.
• Manages budget and controls expenses effectively.
• Keeps up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance.
• Key member of the site leadership team. Provides consistent site leadership for Richmond, Virginia operations.
• Develops department goals and leads continuous improvement initiatives.
• Act as a change agent in building efficiency into operations processes that will drive yearly productivity improvements.
• Determines cadence and operating rhythm for quarterly site operations reviews.
• Revises objectives and plans in accordance with current business conditions.
• Provides direction to the Operations Team to include setting and monitoring targets.
• Plans and manages the expense and capital budgets within the Operations function.
• Effectively communicate with sales and other departments within the branch to ensure proper customer satisfaction is met.
• This position is directly responsible for leading all operations leadership of the division.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws to include OSHA, DOT, and other corporate safety programs.
• Responsibilities at Triple-S Steel include site leadership, interviewing, hiring and training employees; employee development; planning, assigning and directing work, appraising performance; rewarding and correcting employees; addressing complaints and resolving problems.

Education and Experience

• Minimum, BS or BA degree in business, industrial engineering, distribution or related field
• Minimum ten (10) years of experience in distribution/production
• Minimum five (5) years of experience in management/supervisory position
• Knowledge of industrial engineering, human resources laws and regulations, and employee relations skills.
• Experience managing other managers

Knowledge, Skills, and Competencies

• Problem solving.
• Business Acumen.
• Change Agent.
• Collaboration Skills.
• Communication Proficiency.
• Decision Making.
• Initiative.
• Leadership.