Operations Manager

About the role

The Operations Manager will oversee scheduled and unscheduled maintenance activities for the Department of State-Charleston Regional Center.

Responsibilities

• Supervision of a diversified workforce responsible for operations, maintenance, and repair of commercial building infrastructure systems
• Submit signed monthly progress reports to the Government
• Oversee and manage corrective maintenance actions and funding, preventative maintenance, and unscheduled work orders
• Provide weekly written and verbal updates on O&M work status
• Submit a signed monthly progress report documenting workload for the reporting month to include, at a minimum, corrective maintenance funding status, summaries of preventive maintenance and unscheduled work received and completed (work orders/Service Orders), Contractor quality control statistics, a summary of safety incidents and safety training, an equipment downtime summary, customer satisfaction statistics and any other Contractor comments regarding operational improvements/betterments, work delays, or other issues affecting Contractor performance
• On site during normal business hours and reachable 24/7/365 for emergencies
• Maintain practical skill and knowledge in trades such as painting, carpentry, plumbing, masonry, and electrical work
• Consistently produce quality products and service
• Complete all training within required timeline
• Perform all work in a safe and secure manner
• Adhere to company policies, procedures, and safety regulations
• Perform other duties as assigned

Qualifications

• Demonstrated knowledge and experience in the field of Facilities Management
• Two (2) years’ experience in business occupancy facilities operations and maintenance
• Minimum Five (5) years servicing and/or renovating commercial buildings
• Prior experience in the supervision of a diversified workforce responsible for operations, maintenance, and repair of commercial building infrastructure systems
• Familiar with the various codes and standards covered by the PWS, NFPA, Environmental Protection Agency (EPA), and OSHA codes and standards
• Ability to speak, read, and write English
• Capable of working independently and interacting well with others in a team setting
• Capable of working under tight time constraints in a high-volume environment with multiple priorities
• Highly motivated, flexible, organized, and detail-oriented
• Strong customer service and interpersonal skills
• Practical knowledge of worksite safety, occupational hazards, and standard safety practices
• Valid state driver’s license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position
• Able to obtain and maintain a security clearance

Benefits

• Medical, Dental, and Vision coverage
• TRICARE Supplemental
• Critical Illness insurance
• Company-Paid Life and Short-Term Disability insurance
• Optional Long-Term Disability
• Paid Leave
• 401(k) Retirement Plan
• Identity Theft Protection
• Employee Discounts
• Wellness Seminars