Operations Manager

Essential Job Duties

• Oversee and manage the daily service-related scheduling, customer care, and invoicing.
• Project workforce and material needs to ensure seasonal demand, coverage and service.
• Aid in maintaining the vehicle fleet by coordinating the preventative maintenance of vehicles, repairs, and licensing.
• Aid in the day-to-day operations of distribution, and storage activities.
• Design and execute service processes including, but not limited to, preparing work orders, requisition of parts and instruments, repairs and service work, dispatch activities.
• Aid in maintaining fuel distribution and service-related inventory quality compliance and control.
• Ensure all safety meetings are completed in a timely manner.
• Review and manage vehicle, employee and DOT compliance to prevent out of compliance issues.
• Complete performance reviews for branch employees if applicable.
• Approve weekly time cards for hourly employees at the branch if applicable.

Qualifications

• High School diploma required, college degree preferred.
• Past field work in the propane and distillate retail business desired.
• CTEP certified a plus.
• Gas piping experience is highly preferred.
• Must possess a valid Class A or B CDL or willing to obtain.
• Must have valid Hazardous Materials, Airbrakes and Tanker endorsements or willing to obtain.
• Must have a working knowledge of DOT safety requirements.
• Exceptional written and interpersonal communication skills.
• Comfortable with technology for daily use of various back-office systems that support the business.
• Ability to provide leadership through coaching and mentoring with a focus on customer service.