Operations Manager

Key Responsibilities

• Cook up close with Project Managers to ensure successful execution and completion of multiple simultaneous projects.
• Monitor progress, identify issues, and implement corrective actions to meet budget and timeline targets.
• Lead regular project status meetings to maintain strong communication and accountability.
• Strategically allocate manpower, equipment, and materials across projects for maximum efficiency.
• Collaborate with procurement to ensure timely availability of project resources.
• Implement operational process improvements to reduce costs and enhance productivity.
• Lead a team of supervisors, installers, and subcontractors with a focus on quality, accountability, and collaboration.
• Provide ongoing guidance, training, and performance feedback to elevate team performance.
• Resolve internal conflicts and maintain a positive, team-oriented jobsite culture.
• Maintain strong communication with clients to ensure expectations are met and exceeded.
• Address client concerns professionally and promptly.
• Identify and support opportunities to expand services with existing clients.
• Enforce safety protocols in line with industry regulations and ISG standards.
• Conduct regular site safety inspections and ensure compliance with environmental and quality standards.

Qualifications

• Bachelor’s degree in construction management, engineering, or related field (preferred).
• Minimum 5 years of operational or field management experience in the specialty trade contractor space.
• Strong leadership, communication, and conflict resolution skills.
• Proven ability to manage teams and multiple complex projects simultaneously.
• Proficiency with project management tools and systems.
• Deep understanding of construction safety standards and quality control.
• Reliable, punctual, and highly organized.