Operations Manager

Maintain Safe, Secure, and Healthy Environment

• Adhere to and promote TEAM’s Core Values
• Supports and manages billable operations, including scheduling
• Responds to safety incidents and issues, conducting Root Cause investigations, Near Miss tracking, Preventative Action development, and Corrective Actions
• Works internally to resolve customer quality concerns and log Non-Conformance Reports
• Ensures vendors are properly vetted and classified as approved suppliers
• Acts as a liaison between customers and vendors/internal groups to resolve conflicts
• Reviews customer work records for thorough documentation, purchase orders, and clear item/equipment usage for costing and pricing
• Coordinates material and equipment purchases/orders to meet customer requirements
• Manages technician personnel activities, including annual evaluations, coaching, and merit increases
• Facilitates technician growth and development by aligning training and experience opportunities with the Technician Career Path and Technical Training plans
• Monitors technician training, both internal and customer-specific, and manages the field evaluation process
• Evaluates crew mix to achieve maximum profitability
• Monitors technician utilization to control non-billable hours and improve District profitability
• Schedules technicians in Team Apps and verifies hours worked and expenses
• Prepares customer quotations and prices completed job packages
• Manages purchasing activity and works with vendors to ensure timely receipt of District costs
• Manages District inventory, places orders through Manufacturing, and participates in the Quarterly Cycle count process

Job Qualifications

• High school diploma or equivalent required
• Bachelor’s degree in Management or industry-related field preferred
• Five (5) plus years of industry-related experience
• Previous management experience preferred
• Previous experience working in an ERP (Microsoft Dynamics AX) preferred
• Proficiency in Microsoft Office products
• Travel requirement: up to 50%