Operations Manager

Superior Thread Rolling Co. has been an industry leader in the Aerospace and Precision Machining business for over 70 years. We lead by developing "out-of-the-box" solutions to the constant changes in quality, administration, lean processes, and state-of-the-art technical systems required by Aerospace prime contractors and their supply chain. We strongly believe that the true reason behind our success is due to our loyal and dedicated team.

About the Role

The Operations Manager will manage the Operations of the Thread Roll Department from Request for Quote through Production to be the Aerospace Supplier of Choice by upholding the values of the Superior Thread Rolling Vision Statement. The Operations Manager holds P/L responsibility for a $3-5M business segment and provides direct oversight of a team of 20 employees. As leader of the Thread Roll Department, you will give direction, feedback, and correction to employees to follow policies and procedures and achieve company goals.

Responsibilities

• Department Management:
  • Employee relations, morale, and discipline
  • Employee training & development
  • Maintain QMS Procedures, Work Instructions, and Forms for all current processes
  • Hold regular Thread Roll Department meetings
  • Promote, maintain, and develop 6-S and continuous improvement
  • Develop, train, audit, and improve processes to achieve efficiency, quality, and OTD goals
  • Initiate internal customer/supplier meetings to improve communication and flow
  • Conduct employee performance evaluations and improvement programs
  • Promote and support company and management decisions
  • Participate in various meetings and projects
• Customer Service / Inside Sales:
  • Provide technical support to customers and vendors
  • Provide technical support within the company
  • Promote company for new business opportunities
  • Foster great long-term relationships with customers
  • Support customer service and sales order entry activities
  • Support quote follow-up activities
  • Coordinate customer visits
• Planning & Estimating:
  • Support on-time release of production planning
  • Support estimating and quote generation activities
  • Hit Rate for THD Quotes (Goal: 30%)
  • Turn Time of THD Quotes (Goal: 90% turned in 24 hrs)
  • Turn Time of THD Planning (Goal: 90% turned in 48 hrs)
• Tooling & Equipment:
  • Develop, maintain, and improve the die inventory control process
  • Develop and maintain a process to forecast die requirements
  • Manage new die purchases
  • Manage die repair and re-work in-house and outside processes
  • Evaluate and audit all machine maintenance log books
  • Evaluate equipment, make service recommendations, prioritize, and oversee work completion
  • Make comprehensive recommendations on new equipment needs/opportunities
  • Reduce job delays related to tooling and equipment
• Production Control:
  • Schedule the work centers
  • Support work centers to achieve schedule requirements
  • Manage short and long-term capacity requirements (overtime, staff, shifts, resources)
  • Manage expedite jobs
• Production Operations:
  • Develop, audit, and improve department metrics
  • Achieve Total Turn Time and KPI goals
  • Increase capacity to support monthly shipment goals
  • Improve and maintain quality to meet and exceed customer requirements
  • Maintain a full and cross-trained staff to support department needs
  • Troubleshoot shop floor issues and challenges
  • Audit in-process and completed jobs (parts and paperwork) for process compliance
  • Disposition NC’s and participate in Root Cause Corrective Action process to identify problems and implement sustainable solutions

Requirements

• Minimum of 2 years of college; 4-year degree preferred
• Minimum of ten years of management experience, preferably in the aerospace industry
• Manufacturing or machine shop experience, preferably in thread rolling/fastener industry
• Mechanical Inspection: micrometer, comparator, thread gages
• AS9100 knowledge and experience preferred
• Destructive Metallographic Inspection knowledge and experience
• Computer Proficiency: Microsoft Office, Outlook, and MRP/ERP systems experience
• Project Management
• Budget Management

Benefits

• Medical, Dental, and Vision insurance
• Paid holidays, vacation, and bonuses
• 401(k) with company matching (for full-time employees)

Superior Thread Rolling is a smoke-free and drug-free workplace. All prospective candidates are subject to a pre-employment drug test and background check.