Operations Manager
Welcome to United Utility Services, a dynamic player in the electric utility industry. As a trailblazer, we provide comprehensive and innovative offerings that bolster power infrastructure investments across the U.S. We proudly serve as the parent company to industry-leading utility service contractors specializing in transmission, substation, distribution, and grid hardening projects. Our Core Values are clear and simple: Safety, Quality, Integrity, and Professionalism. At United Utility Services, we craft power delivery solutions – built safe, engineered smart, and driven by what customers demand – fueling communities with reliable energy. We are the best-in-class, trusted partner delivering customer-centric Power Delivery Construction and Engineering solutions.
Location: Multiple Locations Across North Carolina (including Asheville, Burnsville, and surrounding areas)
About The Role
The Operations Manager, Street Lighting is responsible for overseeing all aspects of street lighting construction, maintenance, repair, and service operations within an assigned geographic area. This position provides leadership for field personnel, ensures safe and efficient project execution, manages customer relationships, and drives operational and financial performance. The Operations Manager is responsible for maintaining compliance with utility standards, municipal requirements, company safety policies, and contractual obligations while supporting business growth and operational excellence.
Responsibilities
- Lead daily street lighting construction, maintenance, troubleshooting, and repair operations.
- Promote and enforce a strong safety culture consistent with company and customer requirements.
- Monitor productivity, quality, and key performance indicators (KPIs) to ensure operational goals are achieved.
- Oversee field crews, supervisors, foremen, subcontractors, equipment, and project resources.
- Ensure work is completed safely, on schedule, within budget, and in compliance with customer specifications.
- Develop staffing plans and assist with recruiting, training, mentoring, and employee development.
- Conduct field observations, safety audits, and quality inspections.
- Manage departmental financial performance, including labor, equipment, materials, and contract costs.
- Review project schedules, status reports