Operations Manager

Key Responsibilities

• Oversee daily operations, financial processes, and practice efficiency across multiple locations
• Lead, mentor, and inspire administrative and clinical support teams, fostering a culture of collaboration, accountability, and high morale
• Develop systems to ensure exceptional customer service and seamless patient experiences
• Partner with doctors and leadership to align operations with practice goals, growth strategies, and community impact
• Manage budgets, financial reporting, and cost-effectiveness without compromising quality of care
• Ensure compliance with healthcare, legal, and regulatory requirements
• Drive innovation by integrating technology and process improvements to support both team performance and patient satisfaction
• Actively contribute to long-term strategy, growth planning, and organizational success

What We’re Looking For

• Bachelor’s degree in Business, Healthcare Administration, or related field (Graduate degree such as MBA or MHA preferred)
• Proven experience in operations, healthcare management, or multi-department leadership
• Exceptional emotional intelligence with the ability to motivate and engage diverse teams
• Strong business acumen and problem-solving skills with a focus on sustainable growth
• Skilled in organizational leadership, financial management, and process optimization
• Excellent communication and interpersonal skills with a compassionate, patient-centered mindset
• Tech-forward and comfortable with EHR/EDR, Microsoft Office, and modern practice management tools
• Bilingual (English/Spanish) a plus

Why Join Sugarbug?

• Established Reputation: Over 15 years of trusted pediatric dental and orthodontic care in Ventura County
• Mission-Driven Leadership: A role where your business expertise directly improves the health and lives of families in the community
• Positive Culture: Lead a collaborative team that values compassion, integrity, and innovation
• Growth Opportunity: Be part of a thriving, multi-specialty practice positioned for continued expansion
• Competitive Compensation: $60,000 – $80,000 annually, commensurate with experience and education

Pay

$60,000 – $80,000 annually, commensurate with experience and education