Operations Manager
About the Role
We are seeking an energetic and motivated Operations Manager to play a pivotal role in managing multiple key operational areas of our business, ensuring the success of our local Customer Service Center (CSC).
Responsibilities
- Assist with the day-to-day operations of a local Customer Service Center, focusing on service, distribution, and storage activities.
- Design and execute service processes, including preparing work orders, requisition of parts and instruments, repairs and service work, completion of job folders, production schedules, dispatch activities, route forecasting, and scheduling of work hours.
- Maintain the vehicle fleet by coordinating preventative maintenance, repairs, and licensing.
- Maintain fuel, distribution, and service-related inventory quality compliance and control.
- Oversee and manage the daily distribution and/or service workload, project workforce, and material needs to ensure seasonal demand coverage and service.
- Recruit and retain employees who possess the knowledge, experience, and behavioral skills to help the company reach its goals.
Requirements
- Minimum of 3 years of related experience.
- Bachelor’s Degree preferred or equivalent work experience.
- Understanding of distribution, fuel industry concepts, practices, and procedures preferred.
- Ability to motivate employees in a challenging and dynamic business environment.
About Us
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, we have been in the customer service business since 1928. We are a nationwide distributor of propane, renewable propane, renewable natural gas (RNG), fuel oil, and related products and services, serving approximately 1 million residential, commercial, governmental, industrial, and agricultural customers through about 700 locations across 42 states.
Our company is built on three core pillars: Suburban Commitment (excellence in customer service), SuburbanCares (giving back to local communities), and Go Green with Suburban Propane (promoting clean energy and sustainability).
Benefits
- Medical, dental, and vision insurance (eligibility after 30 days of employment).
- Paid time off that increases with tenure.
- 401(k) with company match and immediate vesting.
- New employee training program and opportunities for continued learning and career development.
- Disability and life insurance.
- Employee recognition program.
- Generous tuition assistance program.
- Propane discounts.